Job Information
Dubai Holding Guest Relation Executive - Amara Lounge - Jumeirah Living Marina Gate in Dubai, United Arab Emirates
About Jumeirah and the Hotel:
For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.
Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.
As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.
Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Living Marina Gate is a destination for urban living in Dubai’s upbeat Marina, ideal for those looking for a space that caters to work and play. Sitting boldly in the waterfront, Jumeirah Living marina Gate redefines the standard of living by offering exclusive range of facilities and amenities, including an infinity pool overlooking Dubai Marina, along a-state-ofthe-art fitness center and Amara Lounge. A sense of accomplishment and excitement envelops this destination, where long- and short-term guests confidently find a home away from home.
About the Job:
An exciting opportunity has arisen for a Waiter/ess to join Amara Lounge in Jumeirah Living Marina Gate. The main duties and responsibilities of this role:
Provide guests a unique and outstanding experience.
Exhibit a friendly and professional demeanor in all guest interactions,
warmly welcome and orient guests and provide effective and efficient guest service.
Must possess extensive knowledge in F&B Service and answer all queries associated with it.
Provide proficient and professional Food & Beverage service to the guests by meeting and where possible, exceeding their expectations.
About You:
The ideal candidate for this position will have the following experience and qualifications:
Essential:
• University Degree preferably in hospitality management
• Minimum 1 year of experience in a Food and Beverage Service outlet in a 5 star property
• Basic Computer Knowledge
• Accustomed to handling customer complaints
• Good interpersonal and communication skills, fluent in English
• Able to work with emotional intelligence during the guest interaction to anticipate and fulfil the guests needs.
• Should be able quickly learn and adapt to a new work environment.
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.