Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

SPECTRAFORCE TECHNOLOGIES INC Engineering - ETO Client Services - Client Response Services in DRAPER, Utah

Job DescriptionOur team of engineers at Goldman Sachs build solutions to the most complex problems. We develop cutting-edge systems and processes that form the core of our key businesses and enable a high number of large transactions to move in milliseconds. We provide real-time access to critical deal information and crunch billions of data points each day to inform clients of firm-wide market insights and strategies. Team members have the opportunity to work at the forefront of technology innovation alongside industry leaders and make significant contributions to the field.ResponsibilitiesClient Response Services (CRS) is the internal technical support team for Goldman Sachs staff. Some of the key responsibilities as a CRS Helpdesk Agent include:Address end user queries and issues via phone, e-mail and chat support.Provide world class quality of service to end users throughout the resolution process.Engage engineering teams and product owners to assist with troubleshooting as needed.Perform 'cradle to grave' ownership of all issues reported to the helpdesk by providing timely updates to end users and by constantly following up with escalation teams until the issue is resolved.Demonstrate excellent ticket hygiene by selecting appropriate product categories, keeping detailed ticket notes, managing ticket backlog, etc.Maintain effective documentation by regularly reviewing and updating knowledgebase content.Take a proactive approach in analyzing current practices to identify areas for improvement and make suggestions for more efficient and strategic solutions.Be willing to learn and develop subject matter expertise in the systems and products we support, such as Messaging (Exchange, Lync, Proofpoint), SharePoint, Mac, Unix, Voice, Mobile and others., Education: High school diploma requiredCollege degree preferred

SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.

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