Job Information
Simpson Director of Home Care in Downingtown, Pennsylvania
Reference #: 143055 Job Details Level
Management
Job Location
Simpson Meadows - Downingtown, PA
Position Type
Full Time
Education Level
4 Year Degree
Travel Percentage
Up to 50%
Job Shift
Day
Job Category
Management
Description
Company Overview: Simpson is a leading provider of home care services, dedicated to enhancing the quality of life for individuals in their own homes. We specialize in personalized care plans that cater to the unique needs of our clients, ensuring comfort, dignity, and independence. Our team is composed of compassionate and skilled professionals who are committed to providing exceptional care. Position Overview: The Director of Home Care is responsible for the overall management and strategic direction of our home care operations. This role involves ensuring high-quality care delivery, compliance with regulatory standards, and the successful implementation of business objectives. The Director of Home Care will lead a care team, drive customer satisfaction, and collaborate with senior leadership to support the company's mission and growth. Our Home Care Team provides services to our independent living residents in our CCRC's as well as surrounding areas. This is a mulit-unit role across 3 locations in the Philadelphia Area. Key Responsibilities:
Leadership and Management: Lead, mentor, and develop a team of home care professionals, including caregivers, and administrative staff. Foster a positive work culture that aligns with Simpson's values of compassion, integrity, and respect. Oversee the recruitment, training, and performance management of staff.
Quality of Care: Ensure the delivery of high-quality care that meets or exceeds industry standards and regulatory requirements. Develop and implement quality assurance programs to monitor and improve care outcomes. Address and resolve client complaints and concerns in a timely and effective manner.
Operational Management: Oversee day-to-day operations, including scheduling, client intake, and service coordination. Implement efficient processes to optimize resource allocation and productivity. Manage budgets and financial performance, ensuring alignment with company objectives.
Regulatory Compliance: Ensure compliance with all federal, state, and local regulations governing home care services. Keep abreast of changes in regulations and adapt company policies accordingly. Conduct regular audits to ensure adherence to compliance standards.
Client and Family Relations: Develop and maintain strong relationships with clients, families, and referral sources. Collaborate with healthcare professionals and community partners to enhance service offerings. Act as a liaison between clients, families, and the care team to ensure open communication and customer satisfaction. Qualifications
Bachelor's degree in healthcare administration, Nursing, or a related field. A minimum of 5 years of experience in home care management or a related healthcare field. Strong leadership and team management skills. Excellent communication and interpersonal skills. Knowledge of home care regulations and best practices. Ability to work collaboratively with cross-functional teams. Strong problem-solving and decision-making skills. Simpson Benefits (FT employees, Part-Time are eligible for some benefits) Compensation Based on Experience w/ Shift Differentials Health Plan (BCBS) Plans include access to MDLive virtual care. Dental Plans Vison 403(b) Retirement Plan w/matching Generous Paid Time Off (PTO) Plan Company Paid Life Insurance Company Paid AD&D Company Paid Long Term Disability Tuition Reimbursement Health Savings Account Flexible Spending Account Short Term Disability Pet Insurance Critical Illness Accident Insurance Hospital Indemnity Company Paid Holidays Employee Assistance Program
Diversity, Equity and Inclusion at Simpson We have an unwavering commitment to diversit with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Simpson has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our residents and our communities. COVID-19 and Influenza considerations: Simpson is a Mandatory Influenza Vaccination Employer if you are offered employment proof of influenza vaccine is required (October-March) unless you request and receive an approved medical or religious exemption from Simpson. COVID-19 Vaccinations are suggested but not required at this time.
Simpson is proud to be an EOE employer M/F/D/V. We maintain a drug-free workplace. We do not discriminate in services or employment based on race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state, or local law.