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Mercy University E-Learning Training Specialist in Dobbs Ferry, New York

E-Learning Training Specialist

Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4219098)

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E-Learning Training Specialist

Salary

$46,400.00 - $58,000.00 Annually

Location

Tarrytown, NY

Job Type

Full Time Staff

Remote Employment

Remote Only

Job Number

00564

Division

Academic Affairs/ Provost

Department

Mercy Online

Opening Date

09/26/2023

Union Status

Non-Union

  • Description

  • Benefits

Job Posting Summary

  • This position is responsible for coordinating and facilitating faculty training sessions for the Learning Management System (LMS) and providing technical support for online, hybrid and web-enhanced courses.

Essential Job Functions & Responsibilities:

Training

  • Provides group and individual LMS training sessions, including basic and more advanced/specialized training.

  • Develops Faculty Training materials including faculty guides, instruction videos, and interactive learning experiences.

  • Facilitates the LMS Orientation for new faculty.

  • Develops faculty confidence in their ability to be successful in teaching online courses.

  • Ensures all faculty using LMS are aware of Mercy University’s Online Learning protocol and procedures.

  • Identifies learning strengths and needs

    Troubleshooting and Faculty Course Development

  • Offers daily Drop-in Clinics to faculty for Level 1 support and troubleshooting.

  • Triage and escalate advanced troubleshooting concerns to the appropriate team member or IT helpdesk.

  • Identifies and reports gaps in policies and procedures to management

    Master Course Development

  • Assists with Master Course development in line with QM Standards.

  • Reviews development planning documents such as alignment grids, grading maps, course outlines, rubrics, etc.

  • Proofreads course content developed by Master Course developers (copyedit/review attachments such as lecture notes, PowerPoints and templates).

  • Populates course content into LMS.

  • Reviews and ensures quality assurance in Master Courses.

    Coordinating/Outreach

  • Communicates with faculty about training needs.

  • Responsible for planning monthly faculty training calendar as well as preparing supplemental materials and maintaining faculty training database.

  • Triage email communication to the appropriate Mercy Online Team Member.

    General

  • Sets productivity goals.

  • Proactively Identifies and initiates actions independently to support the vision, mission and objectives and to resolve or avoid problems. Seeks to learn and continuously develop self. Maintains high credibility to accomplish objectives. Uses resources wisely and effectively.

  • Performs other duties/projects as assigned.

  • Remains in compliance with all policies and procedures and regulations pertinent to the department and the University.

  • Maintains confidentiality in the management of information.

Qualifications

Required Skills & Experience:

  • Knowledge with emerging technologies for online learning

  • Experience working with LMS systems and related applications.

  • Excellent communication skills, both written and verbal.

  • Effectively communicates and/or implements innovative ideas to proactively solve problems.

  • Problem solving skills with the ability to collaborate with key stakeholders to address and resolve issues with a clear set of priorities.

  • Ability to work under tight deadlines while supporting the goals of the team and ensuring success.

  • Experience coordinating, facilitating and leading group training of all sizes, using a variety of learning modalities

    Education Requirements:

  • Bachelor’s degree from an accredited four-year college required, master’s degree preferred.

    Physical/Other Requirements:

  • Flexibility to provide occasional support outside of regular work schedule.

  • Must be able to push, pull, move or lift up to 50 lbs.

  • Must be able to meet all general health requirements for the position as per university policies

Compensation offered will be commensurate with the educational background and work experience of the individual.

Mercy University promotes a community campus environment. As a result, employment is limited to the following states: New York, New Jersey, Connecticut, and Pennsylvania. Applicants outside of those states or the USA will be required to relocate. Relocation assistance may be provided for eligible moves.

About Mercy

Mercy University is a dynamic, diverse New York City area university whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational university that offers more than 90 undergraduate and graduate degree and certificate programs within five schools: Business, Education, Health and Natural Sciences, Liberal Arts and Social and Behavioral Sciences. Mercy's efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been honored by being ranked nationally among the top Colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU).

Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology and Business. Additionally, to support our diverse student body, Mercy University has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students. Mercy University is proud to be recognized as an institution which helps under-served students to achieve their educational aspirations. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019 and 2020.The vibrancy of the College culture is sustained by a diverse student body from around the region. Enrollment, including full-time and part-time undergraduates and graduates is approximately 10,557; The University offers campuses in Dobbs Ferry, Bronx, Manhattan as well as online offerings.

At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Our Mission:

Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.

EEO Statement

Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.

The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the company. The University is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.

Campus Safety

Mercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be found here. (https://www.mercy.edu/media/annual-security-and-fire-safety-report-1042023)

Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Health Insurance:

UntitedHealthcare Oxford

In-network and out-of-network plan options

EmblemHealth HIP Prime HMO (Union Staff)

Dental Insurance:

UnitedHealthcare Oxford

In-network and out-of-network plan options

Vision Insurance:

UntitedHealthcare Oxford

Paid Time Off:

Mercy University provides generous leave benefits to its employees.

Disabilities & Workers Compensation Insurance:

Coverage in accordance with New York State regulations

Life Insurance:

Long-Term Disability:The Hartford

Short-Term Disability:The Hartford

Flexible Spending Account (FSA):

Ameriflex

Retirement Benefits:

TIAA

The Mercy University Retirement Plan is comprised of two components:

Deferred Compensation Plan

All eligible employees may contribute to the Deferred Compensation Plan on a pre-tax basis upon joining the University.

Defined Contribution Plan

Eligible employees are enrolled in the Defined Contribution Plan after two (2) years of full-time employment at Mercy University and receive a semi-monthly contribution from the College, based on age and salary. If an employee is under age 36, they will receive a contribution of 3.3% of their annual salary each pay period. If an employee is age 36 or older, they will receive a contribution of 9% of their annual salary each pay period.

If employed full-time for two (2) or more consecutive years by another institution(s) of higher education (college or university), without an intervening break in service within the last twelve (12) months prior to employment before joining Mercy, please submit a waiting period waiver form to Office of Human Resources. The Defined Contribution will begin as of the first day of the month following receipt of the completed waiver form.

Remote Work:

Mercy University recognizes the important role that workplace flexibility can play in an employee’s ability to manage work-life balance.

Learn more about our remote work policyhere (https://www.mercy.edu/media/remote-work-policy-final) .

Tuition Remission: Staff & Faculty

Mercy University provides a competitive education to students and extends that formal education opportunity to employees, and their spouses/domestic partners, and dependents at a reduced tuition rate through this Tuition Remission Benefits Policy for Mercy Employees.

Learn more about our tuition remissionhere (https://www.mercy.edu/media/tuition-remission) .

Tuition Exchange:

We are a member of the Tuition Exchange Program. Employees are eligible to apply for the Tuition Exchange Program after completing two (2) consecutive years of full-time employment.

Employee Assistance Program:

Compsych

Voluntary Benefits:

Allstate Identity Protection

LegalEase

Liberty Mutual Auto & Homeowners

Nationwide Pet Insurance

PlumBenefits

ScriptSave

Working Advantage

Note: The above describes a brief summary of benefits and is subject to change.

Agency

Mercy University

Address

555 Broadway

Dobbs Ferry, New York, 10522

Phone

914-674-7839

Website

http://www.mercy.edu

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