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Director, Internal Communications

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Director, Internal Communications

Salary

$77,500.00 - $100,800.00 Annually

Location

On-site and/or Remote, NY

Job Type

Full Time Staff

Job Number

00709

Division

Enrollment Management

Department

Marketing

Opening Date

04/22/2024

Union Status

Non-Union

• Description

• Benefits

Job Posting Summary

The Director of Internal Communications will play a pivotal role in fostering a culture of transparency, engagement, and unity within Mercy University. This strategic leader will be responsible for developing and executing a comprehensive internal communications strategy across all internal audiences, including faculty and staff, which aligns with the university's mission, values, and objectives. The position will coordinate on University messaging that is disseminated to students. The Director of Internal Communications coordinates communication strategy with the Executive Director Student Communications, AVP of Marketing and Data Analytics, and the MarCom managers and directors who represent the various divisions and schools across the University.

Essential Job Functions & Responsibilities:

Every effort has been made to identify the essential functions of this position. It in no way states or implies that the responsibilities listed are the only duties required to perform in this position. The omission of specific statements of duties does not exclude them from the position responsibilities if the work is similar, related, or is an essential function of the position.

• Internal Communications Strategy:

• Develop and implement a holistic internal communications strategy that effectively disseminates key information to internal audiences.

• Identify and utilize various communication channels, ensuring the timely and consistent delivery of messages across the organization.

• Collaborate with cross-functional teams to gather insights and ensure alignment with organizational goals.

• Employee Engagement:

• Develop initiatives to enhance employee engagement and promote a sense of belonging and pride among staff.

• Facilitate open communication forums, town hall meetings, and other events to encourage dialogue and collaboration within the organization.

• Content Development:

• Oversee the creation of internal content, including newsletters, intranet articles, and multimedia materials that effectively communicate University updates, achievements, and milestones.

• Ensure content is clear, compelling, and aligned with the University's values.

• Supports Academic Communications:

• Work closely with University leaders to craft and deliver compelling messages that resonate with faculty and reinforce the institution's vision.

• Provide strategic counsel to senior leadership on communication matters, supporting them in conveying the University's mission and priorities.

• Crisis and Executive Communications:

• Support crisis and executive communication plans to address internal issues promptly and transparently.

• Serve as a point of contact for internal stakeholders during critical situations.

• Supports other University communication priorities and projects as a subject matter expert.

• Performs other duties as assigned.

Qualifications

Required Skills & Experience:

• Minimum of 8 years of experience in internal communications, with at least 3 years in a leadership role.

• Proven track record of developing and implementing successful internal communications strategies.

• Ability to write and execute strategic communication plans utilizing a variety of media materials with limited oversight.

• Exceptional written and verbal communication skills.

• Strong interpersonal and relationship-building abilities.

• Be a proactive self-starter with excellent organizational and project management skills with the ability to adapt to change, meet deadlines and pivot priorities on short notice.

• Skills in establishing and delivering on strategic goals, defining objectives, choosing courses of action and evaluating outcomes.

• Experience in higher education or a similar complex organization is a plus.

  Education Requirements:

• Bachelor’s degree in communications, public relations, or a related field; Master's degree preferred.

  Physical/Other Requirements:

• Must be able to push, pull, move or lift up to 50 lbs.

• Must be able to meet all general health requirements for the position as per University policies

  If you are a strategic thinker, possess excellent communication skills, and are passionate about contributing to the success of Mercy University, we invite you to apply for this exciting opportunity. Join us in inspiring and uniting our internal community in support of our mission to shape future leaders. Mercy University is an equal opportunity employer and encourages candidates from all backgrounds to apply.

  Compensation offered will be commensurate with the educational background and work experience of the individual.

  Mercy University promotes a community campus environment. As a result, employment is limited to the following states: New York, New Jersey, Connecticut, and Pennsylvania. Applicants outside of those states or the USA will be required to relocate. Relocation assistance may be provided for eligible moves.

About Mercy

Mercy University is a dynamic, diverse New York City area university whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational university that offers more than 100 undergraduate and graduate degree and certificate programs within six schools: Business, Education, Health and Natural Sciences, Nursing. Liberal Arts and Social and Behavioral Sciences. Mercy's efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been honored by being ranked nationally among the top Colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU).

Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology and Business. Additionally, to support our diverse student body, Mercy University has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students. Mercy University is proud to be recognized as an institution which helps under-served students to achieve their educational aspirations. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020 and 2022. The vibrancy of the University culture is sustained by a diverse student body from around the region. Serving 8,500 full-time and part-time undergraduate and graduate students, the University offers campuses in Dobbs Ferry, Bronx, Manhattan as well as online offerings.

At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Our Mission:

Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.

EEO Statement

Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.

The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the company. The University is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.

Campus Safety

Mercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be found here .

Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Health Insurance:

UntitedHealthcare Oxford

In-network and out-of-network plan options

EmblemHealth HIP Prime HMO (Union Staff)

Dental Insurance:

UnitedHealthcare Oxford

In-network and out-of-network plan options

Vision Insurance:

UntitedHealthcare Oxford

Paid Time Off:

Mercy University provides generous leave benefits to its employees.

Disabilities & Workers Compensation Insurance:

Coverage in accordance with New York State regulations

Life Insurance:

Long-Term Disability:The Hartford

Short-Term Disability:The Hartford

Flexible Spending Account (FSA):

Ameriflex

Retirement Benefits:

TIAA

The Mercy University Retirement Plan is comprised of two components:

Deferred Compensation Plan

All eligible employees may contribute to the Deferred Compensation Plan on a pre-tax basis upon joining the University.

Defined Contribution Plan

Eligible employees are enrolled in the Defined Contribution Plan after two (2) years of full-time employment at Mercy University and receive a semi-monthly contribution from the College, based on age and salary. If an employee is under age 36, they will receive a contribution of 3.3% of their annual salary each pay period. If an employee is age 36 or older, they will receive a contribution of 9% of their annual salary each pay period.

If employed full-time for two (2) or more consecutive years by another institution(s) of higher education (college or university), without an intervening break in service within the last twelve (12) months prior to employment before joining Mercy, please submit a waiting period waiver form to Office of Human Resources. The Defined Contribution will begin as of the first day of the month following receipt of the completed waiver form.

Remote Work:

Mercy University recognizes the important role that workplace flexibility can play in an employee’s ability to manage work-life balance.

Learn more about our remote work policyhere (https://www.mercy.edu/media/remote-work-policy-final) .

Tuition Remission: Staff & Faculty

Mercy University provides a competitive education to students and extends that formal education opportunity to employees, and their spouses/domestic partners, and dependents at a reduced tuition rate through this Tuition Remission Benefits Policy for Mercy Employees.

Learn more about our tuition remissionhere (https://www.mercy.edu/media/tuition-remission) .

Tuition Exchange:

We are a member of the Tuition Exchange Program. Employees are eligible to apply for the Tuition Exchange Program after completing two (2) consecutive years of full-time employment.

Employee Assistance Program:

Compsych

Voluntary Benefits:

Allstate Identity Protection

LegalEase

Liberty Mutual Auto & Homeowners

Nationwide Pet Insurance

PlumBenefits

ScriptSave

Working Advantage

Note: The above describes a brief summary of benefits and is subject to change.

Agency

Mercy University

Address

555 Broadway

Dobbs Ferry, New York, 10522

Phone

914-674-7839

Website

http://www.mercy.edu

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