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Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Job Information

Lenovo Sr. Inside Sales Support Specialist in Distrito Federal, Mexico

Sr. Inside Sales Support Specialist

General Information

Req #

WD00070406

Career area:

Sales Support

Country/Region:

Mexico

State:

Distrito Federal

City:

Mexico D.F.

Date:

Tuesday, September 3, 2024

Working time:

Full-time

Additional Locations :

  • Mexico - Distrito Federal - Mexico D.F.

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub (https://news.lenovo.com/) .

Description and Requirements

This role supports the Lenovo Services Upsell team responsible for revenue growth through Parts Sales and Billable Services. Responsibilities include support for billing, credits and vendor management. This role will be measured on supporting an exceptional customer experience and timely resolution of activities.

Position Responsibilities:

  • Billing for Parts Sales and Billable Repair transactions

  • Dispute resolution including processing credits and issuing RMAs

  • Support for credit line renewals and tax certificates

  • Vendor management including maintaining account details and new vendor set ups

Basic Qualifications:

  • 3+ years prior sales operations and partner engagement experience or equivalent

  • Understanding of policies, procedures, and processesrelated to billing activities

  • Strong customer focus and communication

  • Relevant systems experience (MSD, SAP, LGVM, ECMS)

  • Demonstrate effective verbal and written communication skills

  • Fluent in English language

Preferred Qualifications:

  • Proficient in Microsoft Office applications with strong Excel skills

  • Strong analytical, interpretation and problem solving skills

  • Excellent organizational, multi-tasking, prioritization and problem resolution skills

  • Works well independently, yet is cooperative in working with team assignments and activities

Additional Locations:

  • Mexico - Distrito Federal - Mexico D.F.

  • Monterrey - Capital of Nuevo León - Mexico

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Additional Locations :

  • Mexico - Distrito Federal - Mexico D.F.

  • Mexico

  • Brazil - Distrito Federal

  • Mexico - Distrito Federal - Mexico D.F.

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