SMG Event Manager in Detroit, Michigan

Job Summary:

The position of Event Manager reports directly to the Manager, Events Services and

provides professional client services support in the planning, organization and

management of events within COBO Center, and monitors the logistics of these events

and all event coordination task. The Event Manager serves as the primary contact for the

client and all internal departments and is present during the execution of the event. The

Event Manager must be a self-starter who can work well with people at all levels and must

have the ability to work effectively with ever changing priorities and/or situations. Position

requires flexible hours.

Key Job Elements:

Include the following

Acts as the key facility operational liaison for events and promotes COBO's goals

and promises.

Meets with client to plan and organize assigned meetings/events; guides clients in

preparation of events by interpreting and explaining contract provisions, policies

and procedures; keeps clients informed as to status of deadline schedules and

other related details.

Prepares, reviews and completes event estimates and assists finance with final

event settlements.

Provides clear, concise and timely communication of detailed requirements to

operational departments.

Monitors in-house events, maintaining close contact with clients, service

contractors and facility staff to ensure successful events. Follow-ups on all client

requests, concerns and issues.

Good communication skills, planning capabilities and documentation.

Flexible, adapts to changes well. Works extended/irregular hour including nights,

weekends and holidays, as required.

Assists department and organization with various projects and special assignments

as needed, and performs other assigned duties as required.


Education -- Educational background and academic qualifications are important,

Bachelor's degree in hospitality, business or related field or equivalent experience


Experience -- Three (3) plus years of event planning experience and/or training.

Working knowledge of the principles of event facility management, services and


Skills -- Ability to prioritize multiple projects. Proficiency in MS Office programs

including Outlook, Excel, Word and Powerpoint. Exceptional organizational, planning

and interpersonal skills. Professional presentation, appearance and work ethic.

Well Developed Communication Skills -- Good oral, written and listening skills. Good

analytical skills, including ability to lead, facilitate, plan, document and organize.

Change Management -- Accepts and adapts to change; understands that change is a

constant and necessary path for involvement and growth.

Customer Focus -- Dedicated to meeting expectations and requirements of

internal/external customers.

Organized -- Can marshal resources to get things done; can orchestrate multiple

activities at once to accomplish a goal; uses resources effectively and efficiently.

Problem Solving -- Solves problems with effective solutions; asks good questions and

probes answers; looks beyond the obvious and doesn't stop at the first answer.

Team Player -- Creates strong morale and spirit within team; shares wins and

successes; fosters open dialogue; creates a feeling of belonging in the team.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled