SMG Event Manager in Detroit, Michigan
The position of Event Manager reports directly to the Manager, Events Services and
provides professional client services support in the planning, organization and
management of events within COBO Center, and monitors the logistics of these events
and all event coordination task. The Event Manager serves as the primary contact for the
client and all internal departments and is present during the execution of the event. The
Event Manager must be a self-starter who can work well with people at all levels and must
have the ability to work effectively with ever changing priorities and/or situations. Position
requires flexible hours.
Key Job Elements:
Include the following
Acts as the key facility operational liaison for events and promotes COBO's goals
Meets with client to plan and organize assigned meetings/events; guides clients in
preparation of events by interpreting and explaining contract provisions, policies
and procedures; keeps clients informed as to status of deadline schedules and
other related details.
Prepares, reviews and completes event estimates and assists finance with final
Provides clear, concise and timely communication of detailed requirements to
Monitors in-house events, maintaining close contact with clients, service
contractors and facility staff to ensure successful events. Follow-ups on all client
requests, concerns and issues.
Good communication skills, planning capabilities and documentation.
Flexible, adapts to changes well. Works extended/irregular hour including nights,
weekends and holidays, as required.
Assists department and organization with various projects and special assignments
as needed, and performs other assigned duties as required.
Education -- Educational background and academic qualifications are important,
Bachelor's degree in hospitality, business or related field or equivalent experience
Experience -- Three (3) plus years of event planning experience and/or training.
Working knowledge of the principles of event facility management, services and
Skills -- Ability to prioritize multiple projects. Proficiency in MS Office programs
including Outlook, Excel, Word and Powerpoint. Exceptional organizational, planning
and interpersonal skills. Professional presentation, appearance and work ethic.
Well Developed Communication Skills -- Good oral, written and listening skills. Good
analytical skills, including ability to lead, facilitate, plan, document and organize.
Change Management -- Accepts and adapts to change; understands that change is a
constant and necessary path for involvement and growth.
Customer Focus -- Dedicated to meeting expectations and requirements of
Organized -- Can marshal resources to get things done; can orchestrate multiple
activities at once to accomplish a goal; uses resources effectively and efficiently.
Problem Solving -- Solves problems with effective solutions; asks good questions and
probes answers; looks beyond the obvious and doesn't stop at the first answer.
Team Player -- Creates strong morale and spirit within team; shares wins and
successes; fosters open dialogue; creates a feeling of belonging in the team.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled