Job Information
Tenet Healthcare Call Center Advisor FT Days in Detroit, Michigan
Call Center Advisor FT Days - 2305003695
Description : The Detroit Medical Center (DMC) is a nationally recognized health care system that serves patients and families throughout Michigan and beyond. A premier healthcare resource, our mission is to help people live happier, healthier lives. The hospitals of the Detroit Medical Center are the Children's Hospital of Michigan, Detroit Receiving Hospital, Harper University Hospital, Hutzel Women's Hospital, the DMC Heart Hospital, Huron Valley-Sinai Hospital, the Rehabilitation Institute of Michigan and Sinai-Grace Hospital. DMC's 150-year legacy of medical excellence and service provides patients and families world-class care in cardiovascular health, women's services, neurosciences, stroke treatment, orthopedics, pediatrics, rehabilitation, organ transplant and other general and specialty services. DMC is a key partner in Detroit's resurgence, which continues to draw national and international attention. A dedicated corporate citizen with strong community ties, DMC is one of the largest and most diverse employers in Southeast Michigan. Job Description: Under general direction and according to established policies and procedures, answers incoming calls and initiates outbound calling for the assigned department to include physician/program/patient satisfaction surveys and pre-appointment/scheduling reminders.
Qualifications : 1. High school diploma or equivalent. Two to five years of college level course work and/or related experience in health care field preferred. 2. Two years of experience with direct patient and/or physician contact in a clinical or administrative setting, or at least one year of experience with direct patient and/or physician contact in a clinical or administrative setting working with the same software program and customer base as the DMC Call Center. 3. Two to five progressive years of work experience in insurance, medical record, billing or related area preferred. 4. Bilingual (Arabic/Spanish) fluently with medical terminology a plus.
Job : Non-Clinical/Administrative
Primary Location : MI-Detroit
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Hospital/Facility : Detroit Medical Center Shared Services
Job Type: : Full-time
Shift Type: : Days
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: | Req ID: 2305003695 Current Search Criteria |