Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,302,615)

Job Information

Randstad US member services representative (call center rep) in denver, Colorado

member services representative (call center rep).

  • denver , colorado

  • posted april 26, 2024

job details

summary

  • $21.63 - $22.66 per hour

  • temporary

  • high school

  • category office and administrative support occupations

  • referenceAB_4523363

job details

Our client is a major healthcare company with multiple openings for Membership Services Representatives local to Denver, CO! This position is 100% remote, however, candidates must be within a 1-hour commute to Denver, CO to pick up equipment or work in office if necessary. Recent customer service and call center experience is required. Candidates must have open availability, holdays, and some weekends may be required. Target start date is 6/24/2024. Due to the high interested in this position, if you are interested and meet all requirements and qualifications, please email the recruiter directly to receive the assessment required to be considered.

salary: $21.63 - $22.66 per hour

shift: First

work hours: 7 AM - 7 PM

education: High School

Responsibilities

  • The Membership Services Representative is responsible for the increase in customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely, and meaningful information.

  • They will provide higher level support to members' inquiries and issues as they utilize the healthcare plan and provider services, continuing to build rapport and collaborative relationships with current and prospective members in accordance with compliance guidelines.

  • They will answer heavy inbound calls, and provide customer support while navigating multiple computer applications.

  • Responds professionally to inquiries from internal/external customers.

  • Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organization's philosophy of providing extraordinary customer relations and quality service.

  • Initiates contact with the appropriate Health Plan, medical group and facility personnel to obtain information relevant to the concern or inquiry as needed.

  • Evaluates data to determine and implement the appropriate course of action to resolve the complaint and/or coordinate service recovery.

The essential functions of this role include:

  • working weekends

Skills

  • Call Center Support

  • Call Center

  • Follow-up

  • Active Listening

  • Telephone Etiquette

  • Empathy

  • Interpersonal Sensitivity

  • Typing Skills

  • Basic Software Skills

  • Basic Computer Skills

  • Industry Representative

  • Patient Support

  • Financial Services

  • Patient Financial Services

  • Scheduling

  • Scheduling Appointments

  • Data Entry

Qualifications

  • Years of experience: 0 years

  • Experience level:

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

AC

aristotle cunanan

  • aristotle.cunanan@randstadusa.com
DirectEmployers