Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Wolters Kluwer Customer Service Representative in Denver, Colorado

Permanent work from home role.

Responsible for receiving and responding to customer queries in a timely manner. We are seeking a highly motivated, highly organized applicant with a strong work ethic and a high degree of problem solving skills to join Vcorp Services. This position includes drafting state documents, communicating with customers via phone and email, managing statewide projects as they present themselves, and a very professional attitude. As well as building and updating customer orders and records, researching jurisdictional requirements and a calling the state when necessary.

Essential Duties and responsibilities

  • Receives and responds to customer queries in a timely manner based on informational scripts provided.

  • Enters new client information into client database as needed.

  • Compiles and/or updates job details in relevant databases.

  • Follows-up with clients by phone, email or correspondence to keep client fully informed ofresolution process and status.

  • Contacts internal departments as necessary to resolve customer-related issues.

  • Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

  • Refers unresolved customer grievances to designated departments for further investigation.

Other Duties

Performs other duties as requested by Supervisor.

Job Qualifications

Education

Minimum: High school diploma OR, equivalent.

Experience

Minimum Experience: 1-3 years of related experience, OR equivalent.

Tools:

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Other Knowledge, Skills, Abilities or Certifications:

Preferred:

  • Strong Customer Service skills.

  • Detail oriented with strong analytical, time management and problem solving skills.

  • Ability to work well in a team.

Travel requirements

  • N/A

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities and requirements.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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