Job Information
Prologis Management LLC Accounts Receivable Supervisor in Denver, Colorado
Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of 1.2 billion square feet in 19 countries and enables 2.8% of the world's GDP. We have committed to achieve net zero emissions by 2040. Beyond real estate, our Essentials platform optimizes the company's global asset portfolio to provide our customers solutions that address today's warehouse and shipping challenges. Prologis Ventures invests in logistics innovation and technology companies to modernize supply chains worldwide.
Job Title: Accounts Receivable Supervisor
Company:
Prologis
A day in the life
Prologis is looking for an Accounts Receivable Supervisor to join an established team and make an immediate impact! This role will be responsible for supervising the Accounts Receivable team, driving policies and procedures for AR, tracking and reporting key operating metrics and performance indicators to senior leadership, identifying and implementing process improvements, and jumping in to apply cash during periods of high volum
Key responsibilities include:
- Lead and develop AR specialist team, including weekly one-on-one check-ins, frequent performance feedback discussions, and creating opportunities for continuous training
- Manage and monitors team productivity and workload through key performance indicators, and give direction to the team to reprioritize accordingly
- Collaborate and regularly partner with the Real Estate Customer Experience Team with a continuous focus on customer service and process improvements
- Ensure Accounts Receivable team members are well trained and confident in processes and procedures around cash applications
- Acts as direct point of contact for operations and senior leadership through providing regular reporting of operating metrics and working to resolve issues as they arise
- Work with Director of Process Accounting to recruit and hire talented processing specialists and regularly review team compensation
- Leads the team on RPA enhancements and related projects, including troubleshooting issues that arise with posting cash receipts in Yardi or through RPA
- Drives resolution of AR related questions/ issues, including conducting research in Yardi, Peoplesoft and bank systems
- Daily monitoring of Smartsheet logs used for communicating with operations for offset requests and pending cash items
- Reviews and gives direction in the reconciliation of daily cash totals posted in Yardi to the total deposit amounts provided by the bank
- Reviews and approves journal entries prepared by AR Specialists to correct cash receipts when necessary or post cash receipts received in the wrong lockbox
- Directs accountants in researching and resolving reconciling items in lockbox bank reconciliations
- Assists AR Specialists during high volume cash period in review of daily cash receipts file and identifies and assigns all customers not found via the Robotic Process Automation (RPA)
- Communicates effectively and efficiently with teammates, property managers, customers and accountants on cash receipts that need to be researched prior to application or other inquiries
- Ensure internal controls are followed throughout all processes and monitor processes for potential weaknesses
- Leads the documentation and updating accounting policies and procedures
Building blocks for success
Required:
- Bachelor's degree in Accounting from a four-year college or university with the ability to apply relevant Generally Accepted Accounting Principles
- 4+ years of accounting experience
- Exceptionally strong communicator with the patience and persistence to effectively work with operations, accounting, and other finance departments
- A le to evaluate current processes and make recommended process enhancements or improvements
- Ability to prioritize and manage multiple complex tasks and/or projects in a fast-paced environment at one time along with the ability to embrace change
- Demonstrate strong analytical, problem-solving and organization skills in routine and complex tasks assigned in order to make significant contributions to critical projects and objectives of team
- Provide a high degree of customer service to internal customers and the field offices and be cognizant of situations needing to be elevated
- Ability to work under limited guidance from direct supervisor and use judgment and limited experience to plan and accomplish goals and perform a variety of tasks
- Strong written and verbal communication skills to confidently, clearly and concisely communicate issues and suggested resolutions with management and internal audiences
- Able to make decisions individually and be accountable for those decisions, but also knows when to involve management
- Strong work ethic with demonstrated ability to work in a collaborative manner
- Conscientious and detail-oriented to produce accurate financial data with a sense of urgency and follow-through
- Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation.