Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Vertiv Corporation AC Power Field Service Technician - Denver in Denver, Colorado

At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments.

Why Vertiv is the best company for Field Service professionals:

  • Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture
  • Company leaders have many years of hands-on Field Service experience in this industry and many others
  • Tremendous focus is placed on employee technical and leadership development
  • Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning
  • Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more
  • Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides
  • Company-wide commitment to promoting a strong work/life balance
  • An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers.

RESPONSIBILITIES:

ROLE

  • Perform service tasks as assigned and as per company policies and procedures
  • Capable of working under direct supervision or independently based upon training completion
  • Render on-site and phone assistance to customers
  • Communicate with Technical Support on technical or procedural issues
  • Implement Field Change Notices per published guidelines

  • Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY

  • Operate in a safe manner in accordance with published safety guidelines

  • Maintain and operate company vehicle in accordance with local laws and company policy
  • Must wear appropriate PPE as per company guidelines and accordance with job duties
  • Adhere to work hours policy guidelines - "14 hours rule"

  • Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION

  • Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines

  • Maintain individual inventory and perform cycle counts in accordance with company policy

  • Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION

  • Provide proper and adequate communication to internal and external customers

  • Provide estimated time of arrival to the customer where applicable
  • Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment
  • Strive to provide all customers a "first time fix" for their equipment
  • Maintain customer satisfaction rates per company guidelines

  • Attend Customer Meetings as required PERFORMANCE

  • Maximize productivity by combining service opportunities

  • Complete all technical and administrative work in an efficient and timely manner
  • Capable of making technical and commercial decisions under pressure
  • Properly evaluate site and equipment for appropriate illing status
  • Maintain productive utilization rate per company guidelines
  • Perform inventory cycle counts per company guidelines
  • Adhere to company dress code and safety regulations
  • Meet or exceed on-site response time requirements for each customer
  • Understand and comply with company startup/escalation processes and procedures
  • Maintain proper and adequate level of internal communications

QUALIFICATIONS

Experience (one or more of the following)

  • ASEET or AMEET, or progress towards, is preferred
  • High School or Vocational School Diploma
  • 2-4 years military experience in a related technical field

  • 0-2 years of relevant industry experience Interpersonal and Administrative Skills

  • Communicate professionally and respectfully in both written and verbal forms

  • Manage time effectively by prioritizing and balancing technical tasks with administrative tasks
  • Collaborative with peers, customers, suppliers, and leadership
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