Job Information
LAKE LAWN RESORT Spa Attendant in DELAVAN, Wisconsin
JOB REQUIREMENTS: The Spa Front Desk Attendant is responsible for the reception area of the spa from greeting all guests, answering phones, assisting guests with spa service questions, booking appointments, checking guests in for their services and collecting payment for services performed. -Properly open and close spa each day according to Standard Operating Procedures. -Accurately book, change, confirm and cancel spa appointments. -Answer phones; schedule spa appointments for guests. -Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operations. -Conduct tours of spa for spa clients. -Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available. -Responsible for cleaning and stocking of spa and amenities. -Communicate to management any and all occurrences involving staff of guests in the spa that require attention. -Performs other related duties as assigned by the Calladora Spa Manager. ***** OTHER EXPERIENCE AND QUALIFICATIONS: -Prior working experience in customer service preferred, but not necessary -Basic keyboarding skills necessary ***** APPLICATION INSTRUCTIONS: Apply Online: www.lakelawnresort.com/info/careers/