Job Information
Comerica Senior Operational Risk Director in Dallas, Texas
Sr. Operational Risk Director The Sr. Operational Risk Director is responsible for partnering with the Lines of Business to develop and maintain the operational risk framework, methodologies, tools, and systems, providing guidance and advice on operational risk matters, facilitating the identification, assessment, measurement, monitoring, and reporting of operational risks and conducting independent reviews and effective challenges of the operational risk processes and controls. This partnership and oversight will ultimately help execute business strategy, including operational strengths and vulnerabilities, new product design and infrastructure enhancements, as well as other areas that allow the enterprise to operate effectively and to mitigate risk. This position will ultimately promote operational excellence and business process resiliency, specifically for Fraud, Operational Risk, Third Party Risk, Technology and Cyber and will coordinate with other risk functions and external stakeholders as needed. Position Responsibilities: Strategy * Participate in leadership forums to stay abreast of key regulatory updates/changes and best practices. * Develop and monitor Key Performance Indicators (KPI) and Key Risk Indicators (KRI). Ensure measurements are tied to corporate goals and objectives. * Understand the risk and impact associated with each indicator and create action plans if actuals are not within risk appetite. * Communicate the operational risk exposure and impact associated with each indicator. * Shift to real time monitoring using data-driven risk measurements. * Ensure requirements, methodologies, policies, processes, reporting, and aggregation tools are in line with regulatory expectations and industry standards and have a clear philosophy, purpose, and evaluate the resiliency of business processes under both normal and stress conditions. * Create and implement policies and procedures for operational risk. Execution * Identify potential operational risks within the Banks's processes, systems, and activities. * Conducting risk assessments to evaluate the likelihood and impact of identified risks, considering, potential financial, regulatory, and reputational consequences. * Develop and implement strategies to mitigate operational risks, including designing and enhancing control mechanisms. * Develop and monitor KPI and KRIs and act as needed when not within the desired tolerance level. * Coordinate cross-functional teams that will respond quickly to arising issues, near misses and emerging risk or threats to resilience. * Partner with the FLOD to integrate risk management into their processes and projects. * Partner with FLOD to map end to end processes, understand the depth of the process, overall complexity of the process, number of handoffs and if automation is occurring vs. manual activities. * Partner with Audit and external auditors to ensure operational risk management effectiveness and address any findings. Governance and Oversight * Develop training strategy and related materials to support the initial transformation and ongoing education and awareness for risk mitigation. * Develop insights, solutions and reporting on business process, risk and control outcomes for senior management and core constituents. * Provide leadership for the concepts and methods used to quantify risk exposure and develop predictive measures in evaluating risk / control data -- ensuring approaches are rigorous, forward looking, and easy to understand by others. * Regularly review and enhance operational risk management frameworks to adapt to evolving business environments. Leadership * Develop team through on-going performance coaching, counseling and training programs. * Hire, train and retain a high-performing team. * Ensure talent has the right expertise needed for challenge and oversight. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled