Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Robert Half International Help Desk Analyst in Dallas, Texas

Description

Robert Half is looking for a Help Desk Analyst II for a large, corporate brand, tech company based in the Dallas, Texas area for a project/contract period of 3-6 months.

Major responsibilities

  • Maintain hardware and peripherals: Responsible for upgrading and replacing computer parts; handle documentation and asset inventory

  • Meet and exceed SLA standards: Close tickets in a timely manner, while upholding customer service standards

  • This position must facilitate user account management by closing tickets in a timely manner, while upholding customer service standards

  • Troubleshoot end user issues: Provide root-cause analysis on various web and mobile applications; handle escalated tickets relating to server/network related issues

  • Understand concepts related to networks, servers, PCs, databases, proprietary systems, etc.

  • Provide guidance to Tier 1 support and team members

  • Understand and utilize ITIL processes (Incident, Problem, Change, etc.) and how they are used in a corporate environment

Requirements

  • This position is best filled with someone who has a combination of superior customer service skills and technical aptitude

  • Ability to multitask and meet deadlines

  • Applicants with ITIL certification are preferred

  • Working knowledge in one or more programming or scripting language

  • 2+ years' of experience supporting desktop/server operating systems and technologies such as Active Directory, DNS, Exchange and VMware

  • Capable of working independently with minimal oversight

  • Possess qualifications to analyze complex business problems, propose effective solutions and understand and apply business vision and direction

  • Applicants with technical skills to serve as escalation point for handling incidents and service requests related to application, operating system and other service related problems will be preferred

  • Comprehensive knowledge of Microsoft Windows

  • Microsoft Office 365 experience required

  • Strong communication skills, both verbally and in writing

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

For immediate consideration please contact Chase Morton with Robert Half Technology at (214) 468-9191.

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $20.00 - $23.00 / Hourly

Location: Dallas, TX

Date Posted: February 23, 2021

Employment Type: Temporary

Job Reference: 04951-9502862243

Staffing Area: Technology u0026 IT

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