Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Amazon Customer Service Training Manager in Dalian, China

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join CNCS team as a training manager to support training needs.

Key job responsibilities

· Manage training team across 3 sites.

· Work with Recruitment, Operations and PM teams to map training needs and training resources, develop a training plan and coordinate operations training activities for new joiners.

· Constantly work with operations teams to identify training gaps and coordinate training activities accordingly.

· Ensure training content including job aids and visual aids are updated regularly so that the content is always current, accurate and relevant.

· Ensure training result is trackable, sustainable, achieving goal and strategy.

· Use a metrics approach to evaluate and continuously improve training effectiveness.

We are open to hiring candidates to work out of one of the following locations:

Dalian, 21, CHN

Basic Qualifications

· Excellent oral and verbal Japanese and fluent English

· 5+ years of related professional experience

· Exceptional writing skills and significant experience in defining content strategy

· Active communicator and ability to influence others · Demonstrated people management role of a content development team

· Applied knowledge of information architecture

· Analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases

· Experience working effectively on a cross-functional, multi-lingual team

· Ability to multitask in a fast-paced, technical environment

· Demonstrated people management experience of a content development team

Preferred Qualifications

Other requirements:

· Candidates must be flexible to work a variety of hours as business demands.

· Other foreign languages, such as German or Korean is a plus.

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