Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,293,831)

Job Information

Kapsch TrafficCom North America TMC Operations Manager in Corona, California

Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics platforms, building on state-of-the-art technologies including AI, machine learning, big data and cloud services to enable the digitalization of mobility.

Job Description

Role Summary

The Traffic Operations Center (TOC) Manager is responsible for the day to day operations of the TOC. This includes scope, operations schedule, project deliverable execution and team management.

The ideal candidate for this role will have a background in traffic management / operations, law enforcement, ITS, EMS, or similar industry.

NOTE: This position is not eligible for remote work, and the shift will be Monday – Friday, 8AM – 4PM

Role Responsibilities:

  • Ensure and assess client satisfaction by conducting client satisfaction surveys and seeking opportunities continuous improvement and quality

  • Keep abreast of the policies and procedures to effectively manage traffic and provide Operations expertise and guidance to client and team

  • Maintain communications with client and senior management and team

  • Regular participation in Operations Business Unit’s staff meetings and training

  • Establish and update TOC specific operational policies

  • Proactively Monitor CCTV cameras

  • Communicate with the Department of Transportation, law enforcement, local incident management and emergency service partners

  • Consult with partner agencies to construct emergency and special event VMS message plans and detour routes and provide Traveler Information on Dynamic Message Signs

  • Utilize dynamic pricing software

  • Manage Express Lane tolling rates

  • Monitor congestion trends using transportation technology

  • TOC Performance measurement reporting

  • Project performance and after-action reviews

  • Interface with client to provide timely resolutions for all TOC issues

  • Make certain all employees have the required resources to perform job duties

  • Act as a back for all positions on the TOC Team to ensure appropriate coverage for all shifts

  • Assist in compiling monthly invoices and reports

  • Ensure that the appropriate staff levels are maintained to properly support TOC operations, recruiting additional staff when required

  • Manage team performance, recognition & rewards, daily time tracking, PTO, development, recruitment and retention in partnership with the Human Resources Team and in conjunction with Kapsch policies and practices

  • Develop and facilitate team training modules and tracking for completion / compliance

  • Establish and distribute work hours / schedule for TOC Operators; including tracking of PTO and necessary coverage

  • Promote healthy work environment consistent with corporate policies

  • Other work as needed for us to achieve our objectives

    What’s in it for you?

  • Opportunity to solve complex problems that improve daily the lives of people around the world

  • Opportunity to work with cutting edge technologies in a high-growth industry

  • Career growth and development

  • Casual work environment

  • Full benefits package including paid time off, 401(k) and a no-cost medical insurance option for employee and eligible dependents

    What we are looking for.

  • Bachelor’s degree or equivalent to include 4 years relevant experience as a people leader and/or specialized skills to offset the educational requirement

  • Minimum four (4) years of experience with Operations and Traffic Incident Management

  • Previous People Management experience

  • Bilingual English-Spanish (read, write, speak) preferred

  • Experience with Microsoft Office applications – Outlook, Excel, Word and PowerBI

  • Excellent written, verbal and interpersonal communication skills

  • Dependable, accurate and detail oriented

Apply now!

Do you want to follow this exciting path with us? Then we look forward to receiving your application.

All applications will be strictly confidential.

DirectEmployers