Job Information
Ricoh Americas Corporation Receptionist in Concord, Ontario
Receptionist
Ricoh is currently looking for a career-oriented individual to support a front desk or high volume mail room and copy centre. In this position, the selected candidate will be responsible for managing, operating and overseeing a fleet of office equipment; including copiers, printers, scanners, faxes and multi-function devices. In addition, the primary focus is building relationships with customers while providing important office support.
DUTIES AND RESPONSIBILITIES
Courteously meet and welcome customers and general members of the public
Answers, screen and direct all incoming calls
Assist visitors with visitor badges
Responsible for meeting room schedules
Review and update internal telephone directory
Monitor and ensure the reception and kitchenette areas are kept tidy and projects a business-like image
Check and clean boardrooms rooms
Perform administrative support tasks
Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
Delivery of mail and printing projects throughout the customer’s site
Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
Download jobs from email or print queue, sizing, reproducing, sorting and finishing
Establishing and maintaining quality controls to ensure work accuracy
Order and replenish inventory supply
Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
Data entry
Running reports
Keeping logs of downtime, repairs and meter charges of all copiers/printers on site
EDUCATION & EXPERIENCE:
High School Diploma or equivalent work experience
Minimum 1-2 years of experience working in a reception or switchboard position
SKILLS:
Excellent interpersonal skills with the ability to quickly develop business relationships
Strong self-motivation to drive results
Excellent communication skills both verbal and written
Effective use of Microsoft Office
Ability to lift 30+lbs. as necessary
Present a professional image at all times to customers and vendors
OTHER
- Present a professional image at all times to customers and vendors
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.