Job Information
FSQ INC Waiter/Server in Columbus, Ohio
Work With Purpose At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well. The Opportunity Servers are an important part of our community providing service, meals, engagement, and comfort to our residents. In addition to delivering food and meals prepared by the kitchen staff, servers will be a go-to member of the team to build rapport with residents who they will see and visit with each day on the job. Servers are responsible for efficiency and timeliness of meal prep and delivery, while essential to communication regarding the needs of the community and our residents. What You'll Do Customer Service Provide exceptional customer service while engaging with coworkers and residents Bring a heightened awareness for food allergies and preferences, ensuring each resident receives meals as needed Deliver meals, food and drinks to residents and their guests with efficiency and professionalism. Clean and reset areas of the community, within dining areas, food service areas, and within residents' rooms. Communication Engage with residents and others in the community with charm, professionalism, respect, and a bright personality. Maintain a working knowledge of all menu items, preparation, time, ingredients and method of presentation. Relay messaging from residents to the kitchen about dining needs, food preferences and orders, and special requests. Use technology, such as a Point of Sale, to provide clear communication between residents and the kitchen. What You'll Bring Experience & Education High School Diploma or equivalent preferred 1-year experience as a server/waiter, or in a similar food service environment Working knowledge of health and safety policies and procedures Awareness Proven ability to recognize tasks and take initiative, especially with safety and sanitation Compassion for others and a caring nature Demonstration of a strong desire to provide comfort to guests/residents We Got You We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others. Comprehensive Medical/Dental/Vision 401k + Match Competitive PTO Life, Disability & other supplemental benefits Professional Development Funds Wellness Coaching & Personal Support Benefits Recognition & Reward Programs Is This You? Beyond checking off the boxes, we're looking for someone who shares our deep sense of purpose and passion for advancing the lives of others. Puts People First - You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families. Customer Focused - You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies. Results Oriented - You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just as important as what we accomplish together. Drives Operational Excellence - You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other. Embraces Change - You're a change driver! A positive communicator who engages all key