JPMorgan Chase VP, User Experience Research Lead in Columbus, Ohio
Put your UX experience into action by leading one of our client-centric User Experience teams and shape the future of how people use our products. As a User Experience Lead, you'll head the planning of multiple project initiatives and contribute to the vision of the global technology team. You'll support our client-first mindset by enabling and supporting library methodologies to drive efficiency and effectiveness. Key responsibilities include building relationships with stakeholders, growing and fostering a high-performance UX team, working with designers to ensure deliverables are consistent with design languages and systems, and communicating research results to leadership.
This role requires a wide variety of strengths and capabilities, including:
Bachelor's degree or equivalent experience
Five years of UX experience
Experience leading small- to-medium-sized teams
Significant experience designing and delivering world-class digital experiences
User-centric design approach that involves rapid testing and iteration of designs
Exceptional skills with standard UX software such as Sketch and Invision
Experience with generative and evaluative research methods
Understanding of how design translates to code
Ability to use prototyping tools to convey design intent
Demonstrated ability to manage multiple priorities on concurrent, rigorous deadlines in a fast-paced dynamic environment
Ability to be a UX advocate and communicate with diverse stakeholders
To be considered for this position, you must have a portfolio available for review.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans