SMG Operations Coordinator in Columbus, Ohio

POSITION: Operations Coordinator DEPARTMENT: Operations REPORTS TO: Operations Manager FLSA STATUS: Salaried/ Exempt SMG, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Operations Coordinator for the SMG Greater Columbus Convention Center. The Operations Coordinator will be responsible for assisting with day-to-day operations of the building. MAJOR RESPONSIBILITIES: * Supervises set-up/tear-down of meeting rooms. * Supervises set-up of risers, chairs and stage for events, etc. * Supervises clean up of convention or trade show floor. * Supervises booth and floor clean up during event. * Responsible for stock and equipment inventory. * Responsible for equipment upkeep and repair. * Perform basic operational duties as a working supervisor. * Responsible for hiring steps including interviewing, assistance with new hire. * Paperwork and shift placement; also responsible for preparing separation documentation and all supporting materials as needed. Supervises, train Assist the Manager of Operations with facility management to include directing, supervising and scheduling all aspects of operations. * Responsible for administering immediate disciplinary actions including dismissing employees from active duty for department violations/procedures; works directly with operations management and human resources in coordinating disciplinary action in verbal, written and other related disciplinary matters * Must have the ability to interact with guests in a friendly, courteous and polite manner. This will include initiating contact with guests within 10 feet -- i.e. smiling, saying "Good Day" or offering assistance when needed. * Must feel comfortable when around large groups or speaking to a guest, as needed * Understands the importance of providing customer service and in understanding of "The Magic is in the Details" * Must obtain and maintain employer sponsored Certified Tourism Ambassador (CTA) certification, if applicable. * All other necessary duties as assigned. QUALIFICATIONS: * To be competitive applicants should have high school diploma or equivalent and significant related experience. * Working knowledge of stage, riser and chair set-up for varied events. * Previous supervisory experience in a convention center atmosphere a plus. * Able to work flexible schedules, including weekends, nights and holidays. * Assess situations exercising decision-making authority. Must be able to climb stairs.

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