Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,222,810)

Job Information

InfraSource Help Desk Manager in Columbus, Ohio

InfraSource, A Quanta Services Company

At InfraSource, we believe in developing and retaining the best people in the industry and providing the best value services to our customers in the natural gas and electric industries.  We take pride in developing the infrastructure of our country by connecting people and resources.  As an industry leader over the last 65 years, we have built our reputation as a premier provider of services with a solid track record of performance, integrity and – above all – a commitment to safety, quality, and our people.

Job Title: Help Desk/Infrastructure Manager

Location: Columbus, OH

Job Summary:

The Help Desk/Infrastructure Manager will be responsible for oversight of the Help Desk and Infrastructure teams. This will include monitoring generating, operating, and maintaining BI applications that provide the company with actionable business insights. You will be transforming raw, often complex data into interactive dashboards and reports. This role is crucial in helping enhance our business intelligence footprint across the organization.

Responsibilities:

  • Works in close conjunction with IT top management to coordinate help desk/infrastructure related projects.

  • Carries out supplementary IT tasks.

  • Oversees new IT installations.

  • Works with customers to development project requirements and contracts with independent vendors, if needed.

  • Monitors the ticket system for urgent technical issues to be addressed.

  • Addresses complicated support issues that are escalated by the help desk.

  • Responsible for the hiring, evaluation, leadership and the continual development of the Help Desk and Infrastructure support staff.

  • Maintains and utilizes technical knowledge of organizational systems and/or applications to coordinate related installation and maintenance functions within supported locations.

  • Performs or reviews site surveys to determine hardware and networking infrastructure needs of new and existing locations.

  • Responsible for install, upgrade and maintenance of applications used in supported locations.

  • Delegates functions and accountability to technical personnel for successful completion of assigned tasks.

  • Works with IT leadership and staff to develop methods to increase efficiency in operational support.

  • Organizational Asset Purchasing Management

  • Oversees inventory management to ensure adequate levels are being maintained and allocated.

  • Reviews and submits vendor invoices for equipment and services to finance.

  • Acquires server, PC and application licenses for equipment as needed.

    What Do You Offer Us?

  • Embody and apply core values: safety, quality, integrity, ownership, service, and team.

  • Good ability to interact in a team environment with peers and members of other teams that might even be located remotely.

  • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.

What We Offer You:

  • Paid on-the-job technical and professional training.

  • Defined career path for future growth.

  • Competitive wages and industry-leading benefits including Retirement Plan.

What Is Required?

  • Bachelor’s/master’s degree in Computer Science or Information Systems Technology or equivalent related experience.

  • Minimum 5 years experience of Information Technology leadership.

  • Knowledge of business practices, positive attitude, self-motivated, ability to lead and adapt to change.

  • Maintain and develop industry knowledge.

  • Strong collaboration and people skills.

  • Microsoft Office Skills and additional programs as defined in the job description.

  • Strong preference for individuals with comprehensive understanding of the utility construction and maintenance sector.

This position is subject to the Federal Department of Transportation (DOT) drug & alcohol testing regulations as outlined in 49 CFR Part 382 and/or 49 CFR Part 1993.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

DirectEmployers