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Communication Systems Specialist (Vacancy)

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Communication Systems Specialist (Vacancy)

Salary

$32.07 - $48.10 Hourly

Location

Varies by position

Job Type

Full-time

Job Number

24-3675-V2

Department

30 Department of Public Safety

Division

Division of Support Services

Opening Date

04/23/2024

Closing Date

5/7/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Definition

This position is a first shift position.

As part of the 911 Telephony Support team, the Communication Systems Specialist will perform routine or emergency service/repair work on the Viper E911 System, as well as provide technical and emergency support to six additional 911 agencies within Franklin County.

Under direction, is responsible for serving as a subject matter specialist for the installation, repair, and maintenance of complex communications systems; performs related duties as required.

Examples of Work

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Leads the work of employees engaged in performing technical communication systems work;

Serves as liaison to vendors supplying specialized equipment, maintenance services, and parts for complex communication networks;

Performs computer terminal or communications network troubleshooting using appropriate testing equipment;

Provides remote access and in-person technical support for 911 communications' computer-aided dispatch (CAD) systems, communications equipment such as phones, radios, radio towers, radio consoles, alerting systems, and related software for the City of Columbus and surrounding Franklin County municipalities;

Generates and maintains communication systems software including monitoring, statistics, and diagnostic networking programs or line protocol test routines; maintains and repairs LAN and WAN systems;

Plans and coordinates the installation, maintenance, and repair of communication systems hardware and conducts inspections to ensure that equipment is installed properly;

Configures new software to operate effectively within various communication systems; coordinates the installation of software and hardware system updates;

Creates and manages new user accounts, and login credentials for communication systems specific to the Department of Public Safety;

Assists with the construction of communication networks and network facilities and coordinates the installation, repair, and construction with the appropriate City personnel and private vendors;

Analyzes, tests, evaluates, and calibrates complex communications equipment to ensure the performance of preventative maintenance functions;

Performs emergency service, maintenance, and repair work on complex communications equipment and components;

Maintains records, repair schedules, and various reports as required by management, the FAA, FCC, or other regulatory agencies;

Prepares monthly and ad hoc reports with data compiled from various communication systems.

Minimum Qualifications

Three (3) years of experience installing, repairing, or maintaining enhanced communications equipment with the City of Columbus or comparable experience.

Possession of a valid motor vehicle operator's license.

Some positions may require specialized certifications in public safety information technology.

Test/Job Contact Information

Recruitment #: 24-3675-V2

Employment Type: Full-Time (Regular)

Should you have questions regarding this vacancy, please contact:

Kristin Hayes

Department of Public Safety

Division of Support Services

4252 Groves Road

Columbus, Ohio 43215

P: (614) 645-7049

E: kjhayes@columbus.gov (E:kjhayes@columbus.gov)

The City of Columbus is an Equal Opportunity Employer

The City of Columbus seeks to promote compensation strategies that maximize the recruitment, performance, development, and retention of quality employees in support of the City's Covenant and strategic plan. In addition to a competitive pay plan, the City offers a comprehensive benefits program that includes the following:

• Medical

• Dental

• Vision

• Short-term Disability

• Life Insurance

• Wellness Program

• Tuition Reimbursement

Specifics about these benefit opportunities and eligibility can be discussed with one of the City's human resources professionals at the time of your interview or by contacting the Department of Human Resources, Labor Relations Office at (614)645-7206 for further information.

01

Have you included all of your relevant work experience (previous and current)? Resumes will not be accepted as a substitute for completing the application.

• Yes

• No

  02

  Have you reviewed the Minimum Qualifications for the job that you are applying to ensure that you meet specified requirements?

• Yes

• No

  03

  Have you attached the documents that provide proof of your license, education (post high school), and/or professional or state certification as you have referenced in your applicant profile? Such documents may include a photocopy or scan of your driver's license, bachelor's/master's degree or transcript of completed coursework.

• Yes

• No

  04

  Do you have at least three (3) years of experience installing, repairing, or maintaining enhanced communications equipment with the City of Columbus or comparable experience?

• Yes

• No

  05

  Do you have possession of a valid motor vehicle operator's license?

• Yes

• No

  Required Question

Agency

City of Columbus

Address

77 N. Front Street, Suite 330

Columbus, Ohio, 43215

Phone

(614) 645-8301

Website

https://new.columbus.gov/Government/Departments/Civil-Service-Commission

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