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City of Columbus Business Systems Analyst (Vacancy) in Columbus, Ohio

Business Systems Analyst (Vacancy)

Print (https://www.governmentjobs.com/careers/columbusoh/jobs/newprint/4434862)

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Business Systems Analyst (Vacancy)

Salary

$45.06 - $67.60 Hourly

Location

Varies by position

Job Type

Full-time

Job Number

24-0543-V1

Department

22 Columbus City Auditor

Division

Division of Income Tax

Opening Date

03/25/2024

Closing Date

Continuous

  • Description

  • Benefits

  • Questions

Definition

The City of Columbus

Columbus is at the epicenter of the state’s political, economic, and social presence. The 14th largest city in the nation, Columbus is growing in every way: we’re adding people, more diverse cultures, and vibrancy to our neighborhoods. The city is a thriving hub of startups, healthcare innovation, and big-name tech companies, so much that we have earned the nickname “Silicon Heartland.” Our job market is fueled by the top-notch talent graduating from our region’s numerous colleges and universities, including research and innovation superstar The Ohio State University. The city also boasts a foodie atmosphere that makes delicious dishes a way of life.

Office Culture

We strive for a culture where our employees feel valued, empowered, and supported. We encourage our employees to pursue personal and professional development opportunities and reward innovation, creativity, and service. In an effort to improve employee satisfaction and work/life balance, we also offer a hybrid work schedule.

Join us and be a part of a team that is modernizing the Tax Revenue Systems at the City of Columbus. We have implemented a new system and need a skilled Business Systems Analyst as a key member of our team to support the application by performing the following tasks:

  • Conduct requirement gathering sessions for business functionality and interfaces

  • Configure functionality to meet the Income Tax Divisions unique requirements that go beyond out-of-the-box functionalities. This configuration is performed using tools within the software’s user interface, as well as either VB.Net or C#

  • Review and document process and information flows

  • Ensure solutions meet business needs and requirements

  • Assist in data extraction mapping and validation

  • Gather Reporting and analytics design and requirements

  • Support Project Management in the definition and technical validation of delivery schedules and plans

  • Ensure consistent and regular reviews of progress and escalation of any risks or deviations from the plan with recommendations and mitigation strategies, as appropriate

  • Server optimization and performance tuning of code and SQL

  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

  • Implement new system features and navigate them through testing and deployment

  • Serve as liaison between end users and business units to maintain reliability and operation of supported systems

  • Ensure rigorous adherence to information security and assurance policies, principles, and practices in the delivery of application software services

  • Launch effective software solutions that improve general workflow and productivity

  • Communicate system changes to company employees with clarity and support

  • Perform timely maintenance to monitor completed software

Preferred Qualifications:

  • Bachelor’s degree in Business, Computer Science or higher

  • 3 years or more experience in business analysis, systems implementation, automating business processes, and/or project management

  • SQL or report design experience

  • C# or equivalent development language experience

  • Strong writing and communication skills

  • Security and compliance experience

  • Possess exceptional analytical and conceptual thinking skills

  • Competency in Microsoft office and project management tools

Highly Preferred Qualifications

  • Experience with GENTAX or other revenue, customer-based systems

  • Advanced technical skills

  • Have the ability to influence stakeholders and work closely with them towards acceptable solutions

  • Track record of developing and delivering communications related to critical system updates and process changes

Under direction, is responsible for analyzing and identifying business systems needs, and developing the required information technology solutions; performs related duties as required.

Examples of Work

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Consults with users to evaluate, develop, and document an understanding of business processes, needs, expectations, and technology requirements; analyzes and reviews requests for software, hardware, and additional technology to implement solutions, etc.;

Develops the outline of the business systems design and defines the requirements and parameters of the proposed business systems; prepares cost estimates and project timelines for implementation of business systems; makes recommendations on improvements to business processes;

Determines feasibility and requirements for computerization such as hardware configurations, peripheral equipment, maintenance support, mainframe interface, modem communications, and memory storage devices; analyzes hardware and software alternatives and recommends selections to management;

Analyzes the current available third party systems to determine compatibility with and adaptability to the users' needs and the City's technical capabilities;

Collaborates with technical section's specialists in areas such as database and application programming to adapt systems to specific departmental requirements; identifies potential problems and recommends solutions;

Develops functional testing strategies, scripts, plans, etc.; coordinates the testing and implementation of departmental business systems with Department of Technology staff, department personnel, and/or consultants; evaluates the systems' effectiveness, efficiency, ease of use, and fulfillment of objectives; provides post-implementation support for newly implemented systems;

Documents the development, testing, implementation, and evaluation of the business systems; directs the preparation of reports, training materials, and operational procedures related to the business systems;

Attends seminars and participates in training to remain current with information technology issues and practices.

Minimum Qualifications

Possession of a bachelor's degree with significant coursework (sixteen (16) semester hours or twenty-four (24) quarter hours) in computer science, information systems, database management, systems analysis, or a closely related field and four (4) years of experience analyzing, evaluating, and implementing technology systems for business solutions. Substitution(s): Equivalent work experience documenting knowledge of business systems analysis and implementation may be substituted for the required education on a year-for-year basis. Possession of master's degree in business administration, public administration, computer science, or a closely related field may be substituted for one (1) year of the required experience.

Test/Job Contact Information

Recruitment #: 24-0543-V1

Employment Type: Full-Time (Regular)

Should you have questions regarding this vacancy, please contact:

Andrea Ballou

Columbus City Auditor

Division of Income Tax

77 N Front St.

Columbus, Ohio 43215

P: (614) 645-0539

E: anballou@columbus.gov

The City of Columbus is an Equal Opportunity Employer

The City of Columbus seeks to promote compensation strategies that maximize the recruitment, performance, development, and retention of quality employees in support of the City's Covenant and strategic plan. In addition to a competitive pay plan, the City offers a comprehensive benefits program that includes the following:

  • Medical

  • Dental

  • Vision

  • Short-term Disability

  • Life Insurance

  • Wellness Program

  • Tuition Reimbursement

Specifics about these benefit opportunities and eligibility can be discussed with one of the City's human resources professionals at the time of your interview or by contacting the Department of Human Resources, Labor Relations Office at (614)645-7206 for further information.

01

Have you included all of your relevant work experience (previous and current)? Resumes will not be accepted as a substitute for completing the application.

  • Yes

  • No

    02

    Have you reviewed the Minimum Qualifications for the job that you are applying to ensure that you meet specified requirements?

  • Yes

  • No

    03

    Have you attached the documents that provide proof of your license, education (post high school), and/or professional or state certification as you have referenced in your applicant profile? Such documents may include a photocopy or scan of your driver's license, bachelor's/master's degree or transcript of completed coursework.

  • Yes

  • No

    Required Question

Agency

City of Columbus

Address

77 N. Front Street, Suite 330

Columbus, Ohio, 43215

Phone

(614) 645-8301

Website

https://new.columbus.gov/Government/Departments/Civil-Service-Commission

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