Job Information
Caliola Engineering, LLC Cybersecurity And IT Support Engineer in Colorado Springs, Colorado
About Us: Caliola is a 100% Woman-Owned Small Business (WOSB) headquartered in Colorado Springs, CO that builds secure and resilient solutions for mission-critical communications. We are experts in military satellite communications (SATCOM); waveform design; modernized High Frequency (HF) communications; alternate positioning, navigation, and timing (A-PNT); automated communications and mission planning; and secure n
Our core values are: I3 for C3 - Insight, Innovation, and Integrity & Accountability for Command, Control, and Communications
Position Description: Caliola is seeking an energetic Cybersecurity and IT Support Administrator with the ability to obtain and maintain a security clearance to enhance and maintain our IT infrastructure, cybersecurity hygiene, and Agile software development environment. Support will be provided across a wide variety of tasks at all levels of complexity - from advanced engineering of future infrastructures to deploying server software to providing low-level user account administrations and user support. This position will be responsible for supporting and maintaining the Company's IT systems, overseeing all IT infrastructure upgrades, maintaining the IT baseline, ensuring compliance with NIST 800-171 & 800-53 and DoD CMMC Level 2 certification requirements, and providing day-to-day IT support for users. This position will also serve as our Information Systems Security Officer (ISSO) ensuring systems are maintained in accordance with established security documentation for system hardware and software.
Responsibilities: Manage/maintain a combination of cloud (e.g., Microsoft Commercial and Government Cloud Computing High (GCCH) environments), & on-premise systems (Windows Server, Ubuntu, RHEL and Network Attached Storage backups), services, and related licenses. Perform day-to-day system administration functions including but not limited to installing server software, applications, upgrades, and maintenance patches, & configuring & maintain network switches & firewalls. Support systemwide HW and SW acquisition, configuration, & security controls. Assist users with hardware issues related to desktop computers, printers, scanners, or handheld devices. Create IT tickets using ticket-tracking software & update the status of each ticket as they successfully assist each user with their issues. Prepare, maintain, and ensure compliance to meet DoD CMMC Level II & other certification requirements, regulations, IT/IS security protocols and Identity Access Management (IAM). Maintain a strong but balanced approach to security, implementing best practices and protocols to safeguard enterprise systems and data against potential threats. Stay abreast of the latest security trends and technologies to proactively address vulnerabilities. Independently determine and develop approaches to information assurance solutions. Perform system auditing, vulnerability risk assessments, Assured File Transfers, hardware/software configuration management, system patching/updating, data integrity containments, and investigations related security violations/incidents. Implementation and validation of security relevant controls on computing systems and perform certification tests & periodic inspections of Information Systems Documentation Develop and maintain comprehensive documentation, including system configurations, organization policies and procedures, POAMs, and troubleshooting guides, to facilitate knowledge transfer and ensure continuity in system operations. Develop system documentation for information system authorization, security management, and continuous monitoring of both networked and standalone classified systems. Prepare and implement recommendations including any IT and cybersecurity roadmap as approved by the IT Configuration Control Board (CCB). Maintain historical records by documenting hardware and software changes and revisions. Doc ment & maintain corporate network deployment and topology. Create training materials/references pertaining to computer troubleshooting & usage.
Required: Obtaining and maintaining a security clearance & must meet eligibility requirements for access to classified information. 3+ years of experience as an IT, Cybersecurity, or Cloud Security Engineer, & end user support 2+ years of experience as an IT administrator in Microsoft Azure and/or Linux & Windows Servers. Experience with CMMC Level II / NIST SP 800-171, 800-53/RMF, & other compliance frameworks High proficiency with Microsoft 365 and Azure administration, including management of virtual machines, server deployments, & configuration of Intune policies. Experience with audit & remediation efforts for systems and networking equipment. Experience in working with shell scripting (Bash or PowerShell), including automation scripting. Understanding of roll-based access controls (RBAC) in a Microsoft Cloud environment. Ability to troubleshoot Windows 10 / 11 computing systems and security controls. Excellent time management skills with a proven ability to meet deadlines under minimal supervision. Strong verbal and written communication, collaboration & enjoy user interaction & build rapport with end users. Possess a high degree of originality, creativity, initiative requiring minimal supervision with an ability to drive innovation and advancement within the organization by leveraging advanced industry knowledge to enhance system capabilities and efficiency. Physical requirement: May occasionally lift & carry boxes of supplies