Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Humana Contact Center Engineer Oracle SPC ( home office / remote / work from home eligible) in Colorado Springs, Colorado

Description

The Telecomm/Voice Engineer 2 is responsible for designing and implementing all or part of the organization's complex telecommunications infrastructure in line with pre-identified business needs and requirements. The Telecomm/Voice Engineer 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

These Contact Center Engineer positions will use their skills and experience in telecom and contact center technologies to support the configurations of both the internal and external (BPO) contact center infrastructures They will ensure alignment of infrastructures and configurations to enable error-free call handling, routing, and transferring across the network of internal and external contact centers.

Required Qualifications

  • Bachelor's degree in computer science or related field OR equivalent experience in lieu of degree

  • At least 5 years of telecommunications/voice technical experience

  • Experience with contact center technology platforms, specifically Avaya and Oracle SBC products.

  • Experience with telecom carrier operations.

  • Experience designing and implementing complex telecommunications infrastructure

  • Experience troubleshooting escalated complex telecommunications problems

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

  • Information systems and/or telecommunications certification

  • Demonstrated project management experience

  • Microsoft certification

Additional Information

#LI-remote

Scheduled Weekly Hours

40

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