Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

K2United (Share) LLC IT Supervisor (Information Technology Supervisor) in COLLEGE STATION, Texas

K2United is an organization housing two distinct brands, tied together by a shared purpose to create solutions so that those we serve thrive. Through our two brands, K2Share and CareerSafe, we provide federal advisory services and online education for workforce readiness, respectively. This job posting relates specifically to K2United.

K2United is seeking an IT Supervisor to join and lead our IT Support team. Our ideal candidate thoroughly understands all stages of the IT support process and is passionate about using their technical skills to contribute to positive employee experiences related to IT systems.

About You

Youre a technically capable, strategic thinker who enjoys collaborative solutioning. Youre not afraid to express new ideas, have a genuine interest in technological trends, and thrive on tackling new challenges. You enjoy interpreting and organizing all the details and components that enable our IT Support Technicians to provide outstanding and personalized employee support. At a minimum you have:

  • experience in a Support Desk environment (IT preferred)
  • 1+ years supervisory experience
  • a strong understanding of technical issues and how to resolve them

Its not required, but experience working with applications like ServiceDesk, Jira, and Confluence is a plus. Youllreallyimpress us if you have certifications in ITIL4, COMPTIA, A+, or equivalent training.

Your Impact

In this role, youll have the opportunity to act as a liaison to our organizations employees, helping ensure their IT needs are met with positive interactions, efficient solutions, and effective support. Your responsibilities will include:

  • providing process clarity, support, and resource organization to IT Support team members
  • prioritizing support requests and managing the ticket backlog to ensure quick and effective resolution of issues
  • maintaining metrics to clearly reflect workload and effectiveness of IT Support team members
  • clarifying requestor needs and priorities, acting as a liaison between requestors and the IT Support Technicians
  • coordinating with organizational stakeholders to identify IT needs, ensuring successful onboarding, managing licensing for external systems, and communicating IT changes
  • performing user administration for O365 and accounts in external systems (e.g., Miro, Salesforce)
  • critical review of new technologies (hardware and software) to align with industry best practices and K2United needs, including coordinating training among the IT Support team to stay current with technologies

Who is K2United?

At K2United, collaboration and innovation are the bridge between the problem and the solution. We see each day as a new opportunity to build something spectacular and make an impact. Every member of our organization is united by a common purpose: we create solutions so that those we serve thrive.

We think were a pretty fantastic company to work for, but you dont have to take our word for it: K2United is a certifiedGreat Place to Work{rel="noreferrer noopener" target="_blank"}, and weve been named one of the Top 25 Small Workplaces in Texas and one of the 100 Best Small Workplacesandtrade; in the U.S.

Salary Description

$75,000

Benefits

Were invested in the people who make our success possible. As a K2United employee, youll enjoy a comprehensive set of benefits and opportunities that meet you where you are. These benefits include:

  • flexible schedules and remote working options
  • low-cost, comprehensive medical benefits for employees and their families
  • our quarterly Wellness Reimbursement Program
  • tax-saving and retirement benefits, including 401(k) with matching and medical savings accounts
  • the companywide incentive program
  • generous PTO (Paid Time Off) and leave policies, including paid parental leave
  • continuing education and p ofessional development support
  • a robust employee engagement program, including both in-person and virtual events

Applicants must be willing to submit to a drug test, credit check, and background investigation as part of the selection process.

The U.S. government restricts access by Foreign Nationals to certain types of technology and technical data. Consequently, this posting is intended only for U.S. citizens.

K2United, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sex, gender identity, sexual orientation, disability, or protected Veteran status.

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