Job Information
JLL Assistant General Manager in Clyde Hill, Washington
Assistant General Manager Job Summary: The Assistant General Manager (AGM) functions in conjunction with and in the short-term absence of the General Manager (GM) as the professional-in-charge of the specific asset(s) under management. The AGM is responsible for all aspects of client and tenant satisfaction. Of specific importance is working with the PM or GM in achieving stated financial results (NOI and cashflow) and operating objectives (leasing, capital improvements, system enhancements, tenant satisfaction, operating expense control, etc.). The AGM is responsible for working directly with the General Manager and client to ensure a thorough understanding of its investment objectives and the development of acceptable property-specific strategic plans and operating and capital budgets. Once developed, the AGM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team. The AGM may have responsibility for the management, supervision, and professional development of other property team members such as Property Associate and/or Tenant Services Coordinator and ensuring 100% compliance with Jones Lang LaSalle's employee performance program. Additionally, the AGM is responsible for representing JLL in the local and regional business and real estate community to promote JLL's reputation and capabilities to prospective tenants and clients. Administrative - Supports Brokerage Team in review of lease proposals and lease language and is responsible for lease administration process. Maintains intimate knowledge of lease agreements and ensures compliance from accounting and an Operations perspective Reviews and approves purchases of supplies and equipment in accordance with client budgets and established parameters. Prepares annual submissions, for review by the General Manager, for the JLL Property Awards Program and industry awards (e.g., BOMA TOBY award.) Responsible for compliance with development, revision and implementation of property manuals and on-line systems. Financial - Assists with the preparation and review the annual jurisdictional forms and filings as required. (i.e. Income & Expense, Real Estate Tax payments, Property Tax fillings, etc Works with Client Accounting Services (CAS) to manage the accounting process and participates with the on-site bookkeeping functions and collection process. Oversees the development and revision of written accounting procedures for the office. Prepares and reviews financial documents pertaining to all building operations. These may include, but are not limited to: tenant billing reports, occupancy rates, dates of lease expirations, financial reporting for client and ensures compliance with financial documents. Report to General Manager any variances, concerns and projections needed to sustain building operations. Assists with the preparation of the annual budget documentation (i.e., explanatory notes.) Plans and administers budget for the office building(s). Operations - Creates and implements the asset management plan. Inspects property and equipment to determine extent of service and/or equipment required. Recommends, justifies, develops, and coordinates projects that enhance the value of the office buildings. Works with Building Engineer/Chief Engineer to assign employees to duties pursuant to client and JLL guidelines. Arranges for alterations to, or maintenance, upkeep, or reconditioning of property as specified in the operating budget, management plan and/or management services agreement. Competitively bids and prepares all service contracts to assure high quality and cost-effective services. Assembles and analyzes contract bids, and submits bids, recommendations, and standard form contract agreement to authorized signor for execution. Work with Operating Engineer/Chief Engineer to ensure that emergency evacuation procedures are in plac