Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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OhioMeansJobs|Cleveland-Cuyahoga County Usher/Ticket Taker Part-Time 16 years and older - OMJ|CC in Cleveland, Ohio

OhioMeansJobs|Cleveland-Cuyahoga County is sourcing for a Usher/Ticket Taker Part-Time 16 years and older and older at a sporting venue in downtown Cleveland.   **

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Company.

The Company are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to company location. 

*PRIMARY PURPOSE: *Provide a safe, enjoyable, and comfortable environment for all visitors to Company Location through each fan interaction. Cultivate positive experiences through outstanding customer service while managing ticket scanning, overseeing crowd control, and prioritizing safety. Embrace the creation of memories, celebration of families, and the connection of generations of fans while striving to create a welcoming and vibrant ballpark atmosphere.

RESPONSIBILITIES & DUTIES:

  • Deliver outstanding customer service by actively engaging, welcoming, directing, addressing questions, and resolving complaints for all guests at Company Location Welcome and engage with guests appropriately upon entry and exit
  • Monitor all areas of the ballpark to maintain order and safety while providing the highest level of customer service
  • Learn and understand the Tickets.com scanning equipment, ticketing policies, and ticketing procedures at Company Location
  • Initiate proactive interactions with guests, wearing a smile and providing assistance
  • Check tickets, seat guests, and, as assigned, apply wristband upon entry to all private space party areas
  • Wipe down seats in seating bowl prior to gate opening
  • Monitor escalators and follow proper established safety and security procedures
  • Monitor stairwells to ensure only proper ticketed guests enter area
  • Remain attentive to the needs and demeanor of our guests using a positive, proactive approach to problem solving
  • Monitor responsible consumption of alcoholic beverages
  • Become familiar with every position on all levels of the ballpark to assist others within the department, as needed
  • Remain for all post-game activities, including but not limited to fireworks and Kids Run the Bases as assigned, and report to the supervisor at the designated location and time
  • All other duties as assigned by the Manager

ROLE REQUIREMENTS:

  • Previous customer service experience preferred
  • Ability to provide consistent superior customer service to all guests
  • Robust verbal and written communication skills
  • Demonstrated reliability and trustworthiness.
  • Proficient at analyzing situations and problem-solving
  • Capability to work independently or collaboratively as needed
  • Fundamental computer skills to operate programs related to employment (i.e. Internet Explorer, ABI, UKG)
  • Walk, stand and climb stairs and/or ramps during entire shift (4-8 hours)
  • Must be at least 16 years old

DEPARTMENT REQUIREMENTS:

Familiarize yourself with and comprehend the relevant policies and procedures of the Ballpark Services department and the Company Organization

Develop a clear understanding of various departments within the organization and the specific responsibilities of staff members in the department

Effectively monitor

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