Job Information
PNC Senior Talent Program Supervisor in Cleveland, Ohio
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Talent Program Supervisor within PNC's Talent Program organization, you will based in Pittsburgh, PA or Cleveland, OH.
The Talent Program Supervisor oversees the onboarding and orientation experience for PNC's early career programs.
This role works with internal and external partners to deliver a best in class experience for 900+ employees each year. The Talent Program Supervisor has a vision for big picture but is comfortable managing the details of complex project plans.
The role also partners with Development Program Managers and partners in PNC University to design and deliver robust learning plans for Line of Business Development Program Associates.
Successful candidates have experience in project management, communications, event planning, human resources, learning and development and people management.
Job Description
Leads the team in the development and delivery of programs for targeted talent segments using sound talent management principles. Manages the team's accountability for stakeholder consultation, the creation and delivery of development & system resources, project and program measurement, and other deliverables that support talent programs.the talent life cycle. Foster and maintain effective relationships among the HR function, the management team, business units and external partners.
Drives behaviors of the talent team to develop continuous improvement strategies in order to meet business, development, and talent objectives. Provides direction to talent program staff in determining development needs and objectives for various audiences alongside program managers. Directly supports in-program analysts and their managers throughout the talent life cycle. Foster and maintain effective relationships among the HR function, the management team, business units and external partners.
Responsible for managing the budget, external partnerships and strategies for assigned programs and new talent initiatives/pilots, including program launches as assigned.
Partners with clients (employees, business, management) to provide coaching and strategic support related to assigned projects, programs, and/or talent segments.
Oversees and drives the decision on the execution of projects, events, systems and deliverables related to talent programs. Set expectations for the team to recommend, design, implement, manage, and/or evaluate programs or deliverables as assigned.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred Skills
Client Counseling, Customer Advocacy, Organizational Design, Personal Development, Recruiting, Relationship Building, Strategic Human Resources Leadership, Talent Development
Competencies
Coaching Others, Continuous Transformation, HR: Policies, Standards and Procedures, HR Planning And Development, Human Resources Consulting, Managing Multiple Priorities, Matrix Management, Program Management (M0260), Talent Management, Training And Development, Workforce Analytics
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of industry-relevant experience. An operations or production environment position typically requires 2 years of previous managerial experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Certifications
No Required Certification(s)
Licenses
No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.
*For more information, please click on the following links:
Time Away from Work (https://www.pncbenefits.com/timeaway.html)
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary (https://www.pncbenefits.com/pt-benefits-overview.html)
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.