Job Information
OhioMeansJobs|Cleveland-Cuyahoga County PSR-patient Service rep - OMJ|CC in Cleveland, Ohio
OhioMeansJobs|Cleveland-Cuyahoga County is sourcing a Grants Manager for a Healthcare Center on the East side of Cleveland.
[Mission Statement:]{.underline}
Our mission is to provide high-quality, comprehensive medical and dental care, patient advocacy and related services to people who need them most, regardless of their ability to pay. Caregivers demonstrate a high level of empathy, compassion and profound respect while providing excellence of care to our patients. They serve as advocates for all of those in our Northeast Ohio community, especially the most vulnerable.
Provides critical first contact between patient and Company. The PSR will professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor and insurance information in the Practice Management System/Electronic Medical Record (EPIC ).
· Responsible for modifying clinical staff schedules as needed.
· Ability to work with underserved and disadvantaged persons; experience doing so is preferred, cultural sensitivity a must
· Ability to work independently with minimum supervision
· Excellent organizational skills and commitment to accuracy
·· Excellent reception, telephone and customer service skills
· Commitment to the mission of Company
Requirements
High School Diploma and 2 years of Customer / Patient Services experience
Well-developed communication/interpersonal skills
Interested Candidates, please contact:
Diana Strozewski
dstrozewski@dwfs.us