Job Information
ABB INC IS AV Architect in Cleveland, Ohio
IS AV ArchitectTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. As Information Systems (IS) Audio Video (AV) Solution Architect, you will own software audio video solution architecture and ensures it is in line with enterprise and data architecture standards. You will collaborate with and contributes to project setup and delivery as well as to service operations optimization. This role supports ABB's Electrification Distribution Solutions division. This is a hybrid role. This is a position with global grade 13 Your responsibilities Designs and develops comprehensive AV system architectures incorporating audio, video, control, and network components Creates detailed AV system designs, including equipment specifications, system schematics, and integration plans Provides technical expertise and guidance throughout the project lifecycle, from initial concept to final video conferencing solutions implementation Programs Crestron or audiovisual or AV switching equipment for AV integration Implements complex solutions for Boardrooms and Divisible video conference room Collaborates with project managers, technicians, and other stakeholders to ensure seamless integration and installation of AV systems Stay up to date with industry trends, emerging technologies, and best practices in AV system design and integration Conducts feasibility studies and evaluations of AV technologies and solutions Conducts site visits and assessments to gather project requirements, evaluate existing infrastructure, and identify potential challenges or opportunities Provides recommendations for hardware and software selection, ensuring compatibility, scalability, and cost effectiveness Develops and maintains documentation, including design specifications, technical drawings, and project deliverables Supports the project team with technical troubleshooting, problem solving, and quality assurance during system testing and commissioning Collaborates with vendors and suppliers to source AV equipment and materials Manages and monitors the video conference room deployment via Teams Admin Center or Pro portal Reviews AV team incidents and reports in Information Technology service management tool, manages AV team incidents and service requests to meet service level agreements, performs problem management, and reviews, edits, authors and approves knowledge base articles Is accountable to approve, sign-off and build any AV solution to be implemented on ABB Production environment Engages in requirement engineering to decide which requirements are covered by available standard functionalities, for which functionalities enhancements are needed and for which functionalities workarounds are accepted Supports validation and prioritization of incoming business demand in collaboration with the relevant IS Service Owner Acts as escalation point for AV related issues Contributes to IS Problem and IS Incident Management to fight ticket volume by detecting re-occurring defects and eliminating these Proactively supports issue resolution during project delivery to avoid delays or any other form of negative impact to a project or service Provides guidance to IS service delivery unit team and to IS project management in how to utilize AV solution standards effectively Communicates project delivery related decision demand towards project and service management in collaboration with IS Lead Architect to ensure resolution and avoid delivery issues Commits and contributes to common result-o