Student Veterans of America Jobs

This position is to learn about the Enterprise Financial Services organization and to be exposed to all its functional areas, including Accounts Receivables, Center of Excellence, Applications, and Invoice to Cash. This opportunity's primary purpose is to promote the company's cash flow through acquiring experiences on how Enterprise Financial Services meets its objectives. This role will be trained on all Divisions' and Groups' AR and Commercial Services, including credit management, collections, tax services, rebate processes, and company reporting tools. The chosen candidate will experience direct training and exposure to PSG Stores, PF Facilities, Automotive Branches, Direct Business, and Sales Customer Service. Final placement will be in an Accounts Receivables role as an entry level step. Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments." CORE RESPONSIBILITIES AND TASKS CORE RESPONSIBILITY - Customer Collection Activity Call delinquent accounts in assigned area of responsibility to optimize cash flow and profitability. Develop and maintain effective working relationships with the sales organization and customers to enhance collection efforts while ensuring repeat business. Recommend action plans to proactively resolve delinquent accounts Suggest when accounts should be placed with outside collection agencies Process required information on Customer/Third Party websites for payment CORE RESPONSIBILITY - National Billed Customer Portfolio Management Maintain the needed collection follow-up activity of 500 plus account numbers Work with customers and the appropriate SW management to resolve customer A/R issues Assist in identifying EDI, pricing, tracking, AR process issues resulting in customers not paying invoices timely. CORE RESPONSIBILITY - Internal and External Field Communication Initiate contact with stores, branches, customers, and customer service to discuss and advise of severely delinquent accounts Maintain open communication with customer and field personnel to promote future business opportunities. Develop and maintain effective working relationships with the sales organization and customers to enhance collection activity and customer service CORE RESPONSIBILITY - Record Keeping Provide management accurate and timely reports on the status of collection activity Maintain both physical and digital records to support collection activity. This will include but not limited to: Collection notes, emails, customer responses and follow-up activities Document customer commitments for payment Document and communicate customer disputed items or complaints to appropriate SW personnel for resolution Other duties as assigned. POSITION REQUIREMENTS FORMAL EDUCATION: Required: High School Diploma Preferred: Bachelor's Degree KNOWLEDGE & EXPERIENCE: Required: Critical thinking skills Proven good judgment skills Excellent written and verbal communication skills Good organization skills Preferred: Previous work experience in a Shared Service Environment Proficient in Word, Excel Experience using Oracle based platforms Sherwin-Williams PSG or PCG store experience TECHNICAL/SKILL REQUIREMENTS: Required: Basic PC Proficiency 10 key touch ability Keyboard/Typing Skills Basic Accounting/Math Skills Proficiency in MS Office Applications including Excel and Word Ability to work independently Preferred: Excellent written and verbal communication skills Excellent organization skills. Oracle Advanced Collections experience/training CPR Collections exper