Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Dollar General FLEET CUSTOMER SERVICE REP- Clayton in CLAYTON, North Carolina

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.

GENERAL SUMMARY:

Customer Service Representative is responsible for the private fleet administrative functions. Responsibility includes planning, tracking, tracing, and reporting on inbound and outbound dedicated loads. Works with the private fleet on-site team to ensure on time store deliveries, tractor utilization, inbound reverse logistics on time pick up, and driver safety and legal compliance operations.

DUTIES and RESPONSIBILITIES:

· Plan and assign outbound, vendor backhaul, and OVD loads

· Plan and assign rolltainer sweeps and dunnage consolidations

· Reporting Function:

· Report on time load pick up

· Report on time store delivery

· Report BOL pick up

· Report on tractor utilization

· Report on vendor backhaul pickup and delivery

· Answer and process driver load messages through satellite communications and plan

swaps

80%

· Resolve load issues involving bust outs, over weights, and/or paperwork issues

· Answer telephone calls from drivers, vendors, DCs, SSC and other external sources

· Work with drivers to ensure they understand the delivery documentation , call stores when the delivery is late, monitor load dispatch assignments, and review load optimizing.

20%

KNOWLEDGE and SKILLS:

· Proficient communication (written and verbal), listening, and interpersonal problem solving skills

· Knowledge of dedicated transportation operations

· High attention to detail, strong planning, and organization skills

· Understands driver logs and hours of service

· Proficient in usage of transportation optimization software to perform routing, tendering, scheduling, and shipment tracking

· Ability to function in a high-stress environment

· Must know MS Office software

EXPERIENCE and/or EDUCATION:

  • Distribution experience preferred.

  • Quality check or audit experience preferred.

  • Warehouse management system applications experience preferred.

WORKING CONDITIONS:

  • Bachelor’s degree in Business or Logistics preferred, or comparable experience of one to two years in transportation operations for a retailer, manufacturing company, major carrier, or logistics company required.

  • One to two years customer service experience preferred

  • One to two years onsite driver dispatch experience preferred

  • One year Driver Dispatch Management System (satellite dispatch systems) experience (McLeod, TMW, Telogis, Dispatch Tracks, AS400)

  • Monday thru Friday 7:00AM-3:30PM

Requisition ID: 2022-250125

Street: 1053 SHOTWELL RD

External Company URL: http://www.dollargeneral.com

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