Job Information
Emerson Payroll Operations Analyst in CIUDAD DE MEXICO, Mexico
The Payroll Operations Analyst is a key member of the Global HRIS and Payroll Operations Team. In this capacity the Analyst will act as the expert with knowledge in all areas of Payroll operations support. The main objective of the analyst is to ensure that the team is achieving the desired level of customer service through operational support to achieve the global service level goals.
Essential Duties & Responsibilities
Serve as liaison between Payroll Operations, HRIS Operations and the Business Unit Customers by interacting with HR, Employees, other departments, and external vendors to understand their requirements and needs.
Track resolution of issues and risks critical to production and processes to achieve customer service goals
Create adjustments needed to correcting balances, hours, earning, etc., all types of balance adjustments
Provide primary support to users and resolve questions in all areas of HCM specifically Payroll and employee self-service
Provide support for employee transfers across Emerson businesses
Identify and report unknown/unresolved errors that impact productivity and/or the employee experience
Perform regression testing for recurring patches/updates to the HCM and Payroll system functionality based on assigned test scripts
Ensure accurate and timely payroll payments to employees on the MX payrolls, which includes multiple states, multiple pay frequencies and multiple legal entities
Complete basic payroll functions including balance adjustments, mass salary updates, emergency payments, and periodic processing as required
Attend periodic training to maintain levels of proficiency
Maintain good knowledge in the software tools that are used to manage and maintain accurate data processing
Support benefits function as it relates to employee contributions for healthcare, pension information, etc.
Maintain HCM data integrity and confidentiality.
Provide timely documentation and responses to inquiries that arrive through the department mailbox, e- mail, and phone requests
Research and investigate laws and regulation as needed
Following up with customers and team members on requests timely and accurately
Other duties as assigned by management
Voluntary and non-voluntary terminations calculation
Additional Position Information/Details
Required Education & Experience:
Bachelors Degree in a Human Resources, Payroll, Business, Accountant or related field, or equivalent experience.
3–5 years of related work experience, preferably in a multi-division, multi-state environment.
Must be able to use Microsoft Excel and Microsoft Word
Ability to work in a team environment with minimum supervision
Excellent communication skills, both verbal and written with multi-disciplines from the clerical level to senior management
Ability to understand tax laws and setup to ensure proper taxation on paychecks
Ability to show promptness and urgency in recognizing priority of tasks
Ability and willingness to accept change
Ability to function effectively in a rapid-paced environment
Must be able to think logically and creatively to resolve problems and prevent them from reoccurring
Must be detail-oriented and conscious of data confidentiality requirements
Ability to understand processes without every detail needing to be defined
Must be able to multi-task
Preferred Education & Experience:
Experience with Oracle applications would be preferred.
Experience with SAP/Global View would be preferred.
Requisition ID : 24004321
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.