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Citigroup Infrastructure Risk & Control Analyst- C11 - CIUDAD DE MEXICO in Ciudad De Mexico, Mexico

The Infrastructure Senior Supervisor is an intermediate level responsible for driving LAN / WAN and help desk administration strategies, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to coordinate, manage and advise a team of professionals on technical and strategic concepts and activities.

Responsibilities:

  • Lead, evaluate, provide resources and drive a team towards goals

  • Evaluate subordinates’ performance and make recommendations for pay increases, hiring, terminations and other personnel actions

  • Recommend new work procedures and process improvements

  • Ensure adherence to control / risk standards and processes

  • Evaluate risk issues and mitigate negative outcomes through prevention, detection and correction

  • Utilize knowledge of procedures and concepts within Technology Infrastructure

  • Apply basic knowledge of Technology Infrastructure and precedent to resolve problems

  • Ensure the quality of tasks executed by self and others on team and delivery of end results

  • Act as backup to Infrastructure Manager

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 2-5 years of experience in a Technology Infrastructure role (application hosting and/or end user services) with people management experience

  • Ability to communicate technical concepts to a non-technical audience

  • Experience in a Financial Services or large complex and/or global environment preferred

  • Ability to develop projects required for design of metrics, analytical tools, benchmarking and best practices

  • Ability to partner with virtual and in-person teams, define goals to a team, and work under pressure or to a deadline

  • Effective written and verbal communication skills

  • Effective analytic/diagnostic skills

Education:

  • Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

El Analista Intermedio de Control y Riesgo de Infraestructura C11 (Intermedio) es un rol:

Responsable de coordinar y apoyar en la implementación de todos los controles de riesgo para el área CTI (Tech & Infrastructure) en todo el país mexicano, participar en varias auditorías internas y externas, como auditorías de reguladores, y obtener resultados satisfactorios.

Requisitos:

  • Experiencia de 3 años en áreas de Riesgo y Control de Tecnología (Deseable venir de empresas de Tecnología/Infraestructura o sector bancario)

  • Conocimientos deseables a nivel básico en sistemas operativos, aplicaciones, Infraestructura.

  • Conocimiento en análisis de datos, gestión de auditoría / Regulación mexicana

  • Deseable nivel de ingles intermedio ya que podría participar en traducciones de reglamentos para equipos globales.

  • Competencias: Organizado, Autodidacta, Creativo, Comunicación Efectiva, Trabajo en Equipo.

  • Lic. O experiencia equivalente

Zona de Trabajo:

Sur, CDMX

Modelo de Trabajo: Hibrido

3 días presencial

2 Home Office

Job Family Group:

Technology

Job Family:

Infrastructure

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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