Job Information
Alsco, Inc. Route Sales Representative 5/8 Hourly-Weekly Guarantee in Cincinnati, Ohio
Description Classification: Exempt for Base plus Commission routes, Non-Exempt for hourly routes. We are Alsco Uniforms. We've been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It's our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them. Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We're seeking driven professionals with the ambition to grow within our company. We'd love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development. Join our team and build your career with Alsco Uniforms! Job Summary: The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager. Our full-time employees enjoy: 401K Plan with Company Match Medical, Dental, Vision, FSA/HSA Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Career Advancement Learning & Development Opportunities Inclusive and Diverse Team Environment Essential Functions: - Solicit new customers, up-sell/cross-sell/sample all lines of service or product, and ensure a profitable product mix. - Actively participate in promotions and contests, training, and audits. - Follow company policies and procedures regarding the installation of new customers, managing customer needs, and all aspects of service. Performance goals must be met on a regular basis. - Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision. - Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections. - Handle and process customer payments. Keep route paperwork current. - Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products. - Monitor and report competitive activity. Keep service agreements current and renewed. - Return from route and off load soiled textiles in the receiving area of facility. - Accurately prepare route paperwork and follow check-in procedures. - Follow written and verbal instructions and perform other tasks as directed by supervision. Additional Functions: - May work with and support other service personnel as required by supervision. Qualifications: - Have and maintain a valid drivers license, CDL when applicable. - Have and maintain a driving record free of chargeable accidents, speeding or safety violations. - Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving. - Demonstrate excellent skills in customer service and route sales. - Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player. - Recognize colors, sizes and types of product and count, add and subtract accurately. Education: - High School graduation or similar experience. Travel Requirements: - Daily, by delivery vehicle within a