Job Information
Spire Hospitality LLC Banquet Food Server in Cincinnati, Ohio
Description Spire Hospitality Team Benefits and Hilton Team Benefits! The Embassy Suites by Hilton Cincinnati Blue Ash is located in the heart of Blue Ash and is just a short drive to Downtown Cincinnati, Great American Ballpark, Washington Park and Findlay Market! The hotel boasts 238 guest rooms and has just under 9,000 sq. ft. of event space across 7 meeting rooms! Job Overview: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to high standards of quality. To serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge. Responsibilities and Duties: * Set up banquet room as instructed by Banquet Captain to include linen, service-ware and glassware. * Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. * Greet guests and respond to requests in a friendly and courteous manner. * Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. * Replenish beverages as necessary, and check with guests for overall satisfaction. * Once banquet is complete, reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function. * Perform all assigned side-work to include replenishing condiments and restocking banquet shelves with supplies. * Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards. * Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. * Perform other related duties as assigned. *Maintains proper and adequate set-up of the bar daily. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet *Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality. *Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. *Inputs orders into a register at the point of sale and creates a check for each guest including those served by other beverage servers, to maintain accountability of all beverages served. *Receives cash from guests, makes change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all moneys. *Locks up and stores all beverage, food and other equipment items; deposit cash drops and secure bank. *Performs general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards. *Perform other duties and responsibilities as requested e.g., special guest requests. *Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed. *Other duties as assigned such as assisting security with disorderly guests. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. * Knowledge of the appropriate table settings and se