SAP Sales Support Specialist in Chiyoda City, Japan
What we offer
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
The Next Gen Rise team is a central team acting as a deal support center for SAP Account Executives across Asia Pacific and Japan and supports and processes SAP RISE PCE deals by processing them in Harmony and CRM system. This team also provides support to all procurement processes like back to back contracting with premium suppliers and procure to pay process working along with Global Procurement organization, SAP partners and AEs to administer POs for partners. The team is expected to contribute to revenue growth and profitability by processing SAP RISE PCE sales opportunities for both existing and net new customers and achieve orders targets.
Responsible for execution of the SAP RISE PCE deals. Process customer requests for selling SAP RISE PCE deals and completing the required paperwork (CRM Opportunities, Margin Calculator, Quotations, Order Forms, Resource Requests)
Responsible for procurement processes related to premium suppliers and Hyper-scaler partners
Comply with operational procedures e.g. for sales, delivery, financial and legal requirements
Become expert with SAP sales tools and processes
Working with Industry AEs , support the overall relationship between the customer, the partners and SAP to ensure all opportunities are maximized and sales bids are successful.
Create contracts for submission for SAPs existing and potential new customers: Responsible for drafting, modifying and finalizing contracts, including new and add-on business for SAP RISE PCE.
Contract Validation: Closely cross-collaborate with the Industry AEs, Pricing and Revenue Recognition teams in the local market units during the contract drafting and negotiation process. Verify customer, user and pricing information provided by Account Executives and Pricing teams, work with the Revenue Recognition teams to prevent revenue deferrals and ensure final business and contract terms.
Customer Support/Administration: Monitor contract cancellation dates, trial agreement dates, as well as provide contract amendments for non-revenue generating issues (Terminations, Service Level Agreements etc.).
Archiving and maintaining all contractual documentation
Provide active quarter-end and year-end close deal support to the sales community in a dynamically driven environment.
Preferably at least 3 - 4 year experience with Sales Operations or Deal Support
Working experience within a shared service center environment (preferred)
Experience with Harmony and CRM tools and experience with SAP systems is a plus
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Proficient in written and spoken English and Japanese
Bachelors degree in any discipline
Excellent communication skills are a must
Extremely detail-oriented, organized and with strong follow-up skills
Ability to multitask, prioritize and solve problems with little direct supervision
Good command of MS Office (Excel, word, PowerPoint and Outlook)
Experience with SmartSheet application
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com .
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:305871| Work Area: Sales Operations| Expected Travel: 0 - 10%| Career Status: Professional| Employment Type: Regular Full Time| Additional Locations: