Job Information
Intellijoint Surgical Regional Product Specialist in Chicago, Illinois
Tagline:
Drive sales growth with exciting, innovative, medical technology!
Type of Position:
Full-Time
Location:
Los Angeles, CA, Chicago, IL, or Houston, TX.
*must reside within an hour of a major airport
Compensation:$60k - $90k base salary + variable
Benefits:
401k, mileage reimbursement, health/dental/vision package, wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days
The Company
Intellijoint Surgical develops effective and easy-to-use products to enhance surgeons’ care and patients’ lives. Today, Intellijoint technology lives in the operating room helping surgeons improve implant positioning during hip and knee replacement surgeries. Our technology has been used in over 50,000 surgeries - helping us to gain real-world feedback from patients and surgeons to improve our products. We are seeking a Regional Product Specialist to join our West Sales Team to bring innovative technologies to the market.
The Position
Clinical excellence is critical to Intellijoint Surgical achieving our mission of Improving Patients’ Lives by Providing Every Surgeon with Effective, Easy-to-Use Technology. The Regional Product Specialist plays an integral part in achieving this by:
Standardizing the Customer Experience. The Regional Product Specialist ensures that the Selling Organization is delivering consistent, best in class account set-up, case set-up and surgeon, operating room, and ancillary staff training.
Continuously Upskilling the US Sales Team. Making the Selling Organization better through the translation of deep product knowledge into meaningful procedural mastery that benefits surgeons and patients.
Owning the Product Certification Process. This means close coordination with the Medical Education Team and Sales Team Leads to ensure field-based training and course-based training are aligned to get new hires up and running in the most efficient manner possible. This requires well-tuned interpersonal skills and an individualized approach that aligns knowledge delivery to different leaning styles.
Deepening Relationship with Orthopedic Surgeons. Supporting the selling pods within the Region with First Surgery assistance, assisting Team Leads with KOL management and referral site visits, and participating in product roadshows and demonstrations.
Representing the U.S. Selling Organization to the Development Organization. Alongside the other RPS’s, help drive continuous product improvements by collecting voice of the customer for the U.S. Selling Organization during product development projects.
This is a fast-paced, autonomous position that provides an opportunity to work with a disruptive technology that can improve surgical outcomes and restore a patient’s quality of life. It requires a self-starter who can build relationships quickly and can handle a dynamic environment and a changing schedule.
Main Duties:
An understanding of national and regional sales objectives. Alongside Regional Sales Managers, support the development and execution of the sales plan as well as grow the utilization of Intellijoint by increasing volume with current and potential surgeons
Accountable for training distributors and case coverage representatives within defined region
Assisting the Medical Education and Marketing Team in building training materials including materials on Intellijoint’s internal online portal and external reference materials
Delivering one-on-one training sessions, in-service education programs, seminars and/or outside symposiums.
Responsible for product deployment as required, involving: representing Intellijoint Surgical during surgical procedures to provide troubleshooting and other technical assistance. Bringing in and setting up equipment. Setting up in-servicing with hospital staff. Training surgeons. Supporting hospitals and surgeons throughout initial cases and setting expectations for continued maintenance of cases.
As required, assisting with regional events and coordinating labs
Attending seminars and/or outside symposiums
Using sales tools (Salesforce CRM) to effectively capture customer and procedure information. Regularly view reports to align sales opportunities with strategic plans to drive sales growth in assigned territory
Able to quickly resolve complex challenges that occur in a dynamic environment
Must be able to routinely make decisions which may affect immediate sales operations and have a national effect
Must be able to analyze and resolve non-routine sales and procedure issues using independent judgement
Other activities as they arise, as assigned by the sales leadership
Skills and Experience to Enable Success:
5 year’s experience working in the medical device, medical technology, or orthopaedics industry
3 years of sales experience with a consistent track record of exceeding targets
Skilled in business communications, sales presentations, influencing without formal authority, and the ability to understand and articulate the value of the company’s products in both clinical and economic terms
Strong emotional intelligence with the ability to use a methodical approach to selling within unique hospital and surgical settings
Physical Job Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to travel up to 75% throughout region with occasional travel across the U.S. in support of business needs.
Possible off-hours, weekend, and holiday work to support urgent or changing business needs
Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level
Sitting, standing and/or walking for up to eight plus hours per day
Environmental exposures include eye protection, infectious disease and radiation
Ability to wear 7-9 lbs of lead for extended periods of time while in the Operating Room
Ability to navigate tight spaces within an Operating Room.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
Has access to a vehicle and must have a valid driver's license and active vehicle insurance policy
Why join us?
It is unrealistic for us to believe we will find someone who fits this position 100%
Be passionate about growth, personally and professionally and know that we will support you along the way.
Work hard each and every day but know that you will be rewarded for that hard work.
Work on bringing innovative products to surgeons that can improve surgical outcomes and enhance patient’s quality of life
Work alongside a highly talented and driven group of team members and colleagues’ organization wide
Work in an environment with high transparency and collaboration along with lots of fun and social activities
Be ok with change and share in our excitement as we scale
Flexibility so that you can do your best both at work and outside of it
Intellijoint Surgical is committed to creating an accessible and inclusive work environment. It is our policy to recruit and select applicants solely on the basis of their qualifications. We are an equal opportunity employer that hires talent regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, or any other status or condition protected by applicable law.
Intellijoint Surgical encourages applications from all qualified candidates. Those in need of accommodation at any stage in the recruitment process should notify hr@intellijointsurgical.com. Any information received that relates to accommodation needs of a candidate will be addressed in a confidential manner.
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