Job Information
CIBC Operations Manager I in Chicago, Illinois
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)
Position Responsibilities:
This position will be assigned to manage the Syndication Servicing team and will be responsible for servicing commercial loans that are agented by the CIBC Bank USA as well as loans that are agented by other financial institutions in accordance with the Bank’s policies and procedures.
Essential Duties Include:
Act as a liaison between the Bank, the customer or participant banks for all transactions and balancing issues
Manage performance by providing fair and accurate formal feedback
Reconcile PVTB system against bank notices
Review appropriate reports to solidify data integrity
Other tasks/projects as required within the department.
Qualifications:
At least 4 years of experience performing loan services in a financial institution.
Detailed and process oriented with a focus on integrity and accuracy of information.
Strong prioritization and analytical skills.
Ability to meet deadlines, demonstrate excellent communication skills, and provide exceptional customer service.
Understanding of financial services operations, infrastructure and payment processing.
MS Office Skills.
ACBS and Metavante experience preferred.
Understanding of accounting and bank sub-systems capabilities.
Can operative effectively as a lead and as an individual contributor.
CIBC:
At CIBC, our people are our greatest asset. You’ll become part of a diverse community that acknowledges everyone’s unique talents and empowers teams to do what’s right for the client and to do it well. As part of our team, you will:
Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and home.
Connect: Work in a place where the right technology and infrastructure foster innovation, collaboration, and creativity.
Develop: Grow your skills and career through our best-in-class onboarding experience, ongoing learning opportunities, individual development planning, and comprehensive product training.
Prosper: Share in our collective success with a competitive salary, incentive pay, banking benefits, health benefits programs, retirement savings, and more.
California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html)
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
Job Location
IL-70 W Madison St, 8th Fl
Employment Type
Regular
Weekly Hours
40
Skills
Analytical Thinking, Business Operations, Customer Service, Hiring, Operations Management, Operations Support, People Management, Prioritization, Process Improvements, Taking Initiative, Technical Knowledge
At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.
Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.
Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.