Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Baskin Robbins Multi-Unit Manager in Chicago, Illinois

Experience

  • 2 Years of Multi-Unit Manager Experience in the QSR Industry

Job Responsibilities

  • People Planning, Talent Management Development: MUM recruits, interviews develops, trains, and retains qualified management personnel.

  • Ensures 24 – 7 certified Shift Management Coverage

  • Monitors, identifies assesses restaurant training needs in order to coach RM’s to create and implement organization and training plans meeting Dunkin Brands requirements.

  • Monitors crew & management turnover and forecasts staffing needs against sales, turnover, and growth.

  • Ensures that all HR related policies are followed

  • Guest Satisfaction Measures and improves guest satisfaction in each restaurant.

  • Uses GSS, Dunkin Brands Consumer Care and internal customer complaint tools to track, identify trends per restaurant.

  • Use trend information to identify problems and create action plans.

  • Ensures that customer complaints are resolved in with 24 hours of receipt.

  • Solicits feedback from guests during every restaurant visit and correlates with trend information.

  • Operations Excellence/QSCMUM ensures Dunkin’ Brands operational standards are followed.

  • Develops and executes a plan for timely completion of self-assessments.

  • Uses operational assessments to identify root causes and create action plans for improvement.

  • Uses systems identified in ROR (Red Book, line bar, guest counts, throwaways, DT timers) to drive long-term results.

  • Implements plans that measure and build sales and transactions.

  • Ensures Restaurant Managers execute the current company plan-o-grams and programs.

  • Explores LSM opportunities by traveling trade area to evaluate the current situation and environment, then uses that knowledge to create plans to build the business.

  • Coach Restaurant Manager to ensure in restaurant opportunities are utilized, i.e., merchandising, suggestive selling, courtesy sampling.

  • MUM’s primary responsibility is to operate great restaurants through daily involvement.

  • Actions against franchisee specific cost category targets to ensure profitability.

  • Uses Market Share steps to build sales and increase profitability.

  • Capital Investment MUM keeps franchisee informed of facility maintenance needs and upkeep to protect the assets.

  • Ensures that contracted services are delivered.

  • Creates plans to address preventative maintenance issues.

  • Works with franchisee on remodels and refurbishment plans to assure enabling Service The Dunkin Way criteria.

  • Follow-up on individual restaurants to see that preventative maintenance plans are followed.

Job Type: Full-time

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