Job Information
Omnicell, Inc. Manager, Technology Operations in Chicago, Illinois
Job Title
The Manager, Technology Operations reports to the Senior Manager Technology Operations who is responsible for leading a team of technical resources who specialize in installation, configuration, and support of interfaces coding or databases planning and execution. The Manager, Technology Operations is responsible for their direct reports to develop and support team cohesion as well as support team in achieving cross functional successful project outcomes.
Responsibilities
Manage and Mentor interface or database teams specializing in creation, configuration, and support or interfaces or databases.
Establish and Assess compliance of process and product best practices
Monitor projects for positive progression toward key technical deliverables to achieve timelines
Liaison between cross functional team engagements and communication
Develop technical standards and processes to drive efficient positive projects
Lead cross functional efforts to resolve or abate escalations
Analyze, plan, and implement technical/training needs of the team
Act as escalation point to facilitate internal and external customers
Participate in Strategic Initiatives to drive positive future outcomes
Participate in product and process development to achieve future state vision for implementations
Create a positive culture of inclusion and collaboration
Detail oriented, independent, and able to adjust to changing priorities
Assist in developing and executing effective practices, tools and standards for implementations.
Required Knowledge and Skills
Strong technical knowledge of industry standards on database or interface requirements
Ability to plan, communicate, delegate, and persuade personnel up to a C-Suite level
Strong planning, organizational and presentation skills
Understanding of I/T principles and an ability to communicate technical concepts effectively to a varied audience.
Understanding of diverse computer systems and networks
Advanced troubleshooting and problem solving skills, from business to higher level technical matters.
Advanced knowledge of Microsoft Word, Excel, Outlook
Basic Knowledge of Powerpoint
Basic Qualifications
Bachelor’s Degree or minimum one year experience in related field
Five years or more of experience demonstrated in database build/configuration, or technical implementation experience
Excellent customer verbal and written communication skills
Preferred Qualifications
Bachelor’s Degree Bachelors or Masters Degree or Professional Certification in CS, MIS, Healthcare, or relate field
Five years Healthcare I/T experience
Knowledge of Omnicell products application or interface installation and configuration
Pharmacy or Clinical Operations Work Experience
Knowledge on a wide range of Omnicell departments and how those teams interrelate and function.
Three years personnel management experience
Three years experience with Microsoft Windows
Work Conditions
Remote work position
Occasional availability during non-business hours may be required to accommodate customers
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of _ robotics, smart devices, intelligent software, and expert services _ is helping healthcare facilities worldwide _ to improve business and clinical outcomes_ _ as they move closer to the industry vision of the Autonomous Pharmacy. _
Our guiding principles inform everything we do:
As Passionate Transformers , we find a better way to innovate relentlessly.
Being Mission Driven, we consistently deliver on our promises.
Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
In Doing the Right Thing , we lead by example in ALL we do.
We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
Job Identification: 2616
Job Category: Professional Services
Posting Date: 04/25/2024, 8:16 PM
Job Schedule: Full time
Locations: Chicago, IL, United States
Job Level: Supervisor / Manager
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.