Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Keeper Security, Inc. Customer Support Representative, B2B in Chicago, Illinois

Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our B2B support team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing best-in-class technical support to Keeper customers.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Job

Shift: Saturday-Wednesday

Hours: 6:30pm-3:30pm

As a Customer Support Representative with Keeper, you will handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real time assistance). The Customer Support Representative will be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance.

Requirements

  • 1+ years of experience in a technical support role

  • Experience with Google Docs and MS-office tools

  • Excellent communication and presentation skills, both written and verbal

  • Ability to work independently and as part of a team in a fast-paced, high-growth environment

  • Proven history of maintaining a high level of professionalism with customers

Preferred Requirements:

  • Bachelor's degree

  • Salesforce experience

  • ServiceNow experience

  • Technical proficiency with smartphones, tablets and computers

Benefits

  • Medical, Dental & Vision (Inclusive of domestic partnerships)

  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life

  • Voluntary Short/Long Term Disability Insurance

  • 401k (Roth/Traditional)

  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

  • Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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