Job Information
Raising Cane's Area Leader of Growth - Chicago, IL in Chicago, Illinois
At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew makes it happen, our Culture makes it unique and the Community makes it all worthwhile.
Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing company. We all work with a sense of purpose and focus on our chicken finger meals, customers, crew, communities and company culture. We are constantly striving to raise the bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top ten restaurant companies in the United States.
The Area Leader of Growth is responsible for the delivery and implementation of effective training systems at new restaurant openings (NRO) for multiple training teams. The role is responsible for all planning and communication with cross-functional teams ensuring complete readiness for NRO training.
The physical work environment includes working in a fast-paced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking, standing and lifting. It also includes working both inside and outside in varied temperatures, with and around food products and common allergens, industrial equipment, commercial cleaning products, and requires use of personal protective equipment and ergonomic activities necessary to complete the job function.
Your Impact and Responsibilities:
Leads multiple NRO training teams and ensures restaurants are equipped for long-term success
Assembles and leads training teams through the NRO training readiness processes including all planning and communication
Leads training, coaches and supports operationally throughout each NRO ensuring all standards are met
Conducts needs assessments and identifies training needs for restaurants including succession planning
Facilitates roll outs and deployment of new systems and processes
Supports staffing, scheduling, training and performance management
Assists with identification of NRO training talent and facilitates crewmember and manager focus group sessions
Audits all facets of operations and delivers feedback to support strategy development and execution with financial, people and operations management
Executes shift management meeting Raising Cane’s operations and safety standards
Performs restaurant performance standards observation walks and uses tools to document results and take corrective action when needed
Requirements for Success:
Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
Able to work effectively and efficiently both independently and collaboratively
Able to recognize problems, set goals, create plans and convert plans into action to solve problems
Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
5+ years of restaurant or retail management experience
New restaurant opening and training experience required
Must be 18 years of age or older
High school diploma or equivalent required, some college preferred
Able to travel up to 80% and required to live within assigned area
Possess a valid driver's license