Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Conduent Experienced Benefits Call Center Representative in Chesapeake, Virginia

About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description:

Job Track Description:

  • Performs business support or technical work, using data organizing and coordination skills.

  • Performs tasks based on established procedures.

  • In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Expanded skills within an analytical or operational process.

  • Maintains appropriate licenses, training, and certifications.

  • Applies experience and skills to complete assigned work.

  • Works within established procedures and practices.

  • Establishes the appropriate approach for new assignments.

  • Works with a limited degree of supervision.

Functional Knowledge

  • Developed skillset in a range of processes, procedures, and systems.

Business Expertise

  • Supports to achieve company goals by helping teams to integrate and work together.

Impact

  • Impacts a team through quality of the services provided and information shared.

  • Uses discretion to modify work practices and processes to achieve results or improve efficiency.

Leadership

  • May provide guidance to junior team members.

Problem Solving

  • Ability to problem solve, self-guided.

  • Evaluates issues and solutions to provide the best outcome for the client and end-users.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Improves participant decision-making process by advising participants on plan provisions.

  • Responds to client-specific inquiries, including telephone and web correspondence.

  • Completes transactions related to customer inquiries with limited supervision.

  • Meets timeliness and accuracy standards.

  • Documents calls by creating detailed notes in the case management system.

  • Completes callbacks in a timely manner and escalates as appropriate.

  • Adheres to call center metrics and guidelines within established procedures.

  • Assists junior employees by answering questions or taking escalated calls with guidance.

  • Advocates for participants to coordinate benefits, services, and payments with outside providers and vendors.

  • Explains the appropriate participant forms and provides guidance on completion.

  • Performs other duties as assigned.

  • Complies with all policies and standards.

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

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