Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Amazon Manager II, Support Engineer in Chennai, TennesseeIndia

Description

The eBook industry is in its early stages and is evolving rapidly. We are looking for excellent software engineers to join us in consistently improving our customer experience towards our goal of “Every book, ever written, in any language, all available in less than 60 seconds.”

The Kindle Store team builds and operates the Kindle books shopping experience across platforms around the world. This includes the shopping experience on the retail website, all e-ink and Kindle Fire devices and Kindle reading apps. Our charter is to build a store that makes it easy for customers to find content that is relevant to them.

As a support engineer your work will involve: - Developing tools, applications, code improvements and scripts to resolve operational burden of support engineers and operations

  • Support engineering and troubleshooting on issues related to the digital platform services and content for various products

  • Interface with content acquisition, content providers, operations and technical teams to ensure content delivery as per service level agreements

  • Production builds, tools, and configuration management for software product releases and successful deployments.

Key job responsibilities

  • Monitor & Drive team to Resolution of Trouble Tickets within defined SLA’s. Drive escalations to engineering team.

  • Drive Root Cause Analysis, Impact Analysis and Production Deployment support.

  • Build automated frameworks, tools, solutions to enable stakeholders/business owners monitor health/drive business outcomes.

  • Build a culture of direct code interaction by nurturing talent towards building applications/debugging & making code level fixes.

  • Regular interactions with various internal business-owners (like engineering teams) to help understand requirements & business priorities, define engagement model and drive improvements.

  • Developing support strategies and creating appropriate harnesses as well as pragmatic approaches for quick & effective support.

  • Resource planning to support various program asks.

  • Drive initiatives to maximize operational efficiency.

  • Defining measurable metrics to gauge progress against objective Support goals.

  • Build best-of-class support engineering team

We are open to hiring candidates to work out of one of the following locations:

Chennai, TN, IND

Basic Qualifications

B.E. in Computer Science or a related field. 2+ years of experience building, managing engineering teams. 9+ years overall development/technical support experience. knowledge of programming, Operating System and Cloud technology concepts preferred Comfortable communicating cross-functionally and across management levels in formal and informal settings Shows creativity and initiative to improve productivity using automation or creative processes. Ability to understand technical specifications, distributed systems architecture and ability to deep dive on service/application logs

Preferred Qualifications

  • Hands-on technical expertise

  • Experience with mission critical, 24x7 systems

  • Excellent verbal and written communication skills

  • Ability to handle multiple competing priorities in a fast-paced environment

  • Experience in preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals.

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