Job Information
Amazon Manager I, Device OS in Chennai, TennesseeIndia
Description
Manage Testing Associates and Sr Testing Associates and will report to the Ops Manager.
Ensure delivery and process is managed well and have ability to mentor/coach the team to groom talent
Responsible for performance management of all the Associates & Sr. Associates reporting in to him/her, manage expectations of multiple stakeholders across different teams with in a program.
Be the point of contact for the team, interact with stakeholders for clarification queries/project execution/work allocation.
Able to work with multiple functions in understanding the end to process and drive improvements in the production tool.
Ability to work with devices and manage automation enabled projects
Required to onboard new projects or test scope by using known and established guidelines
Required to look at optimizations in the processes followed and bring about improvement in quality / productivity.
In addition to managing process improvements and work allocation, will also manage daily floor operations, create reports, track project/process metrics, review team's performance on regular intervals and also ensure productivity & quality deliverables are met.
Support hiring and training of new Associates
Able to present write ups and metrics for the team he/she is handling in business review meeting.
We are open to hiring candidates to work out of one of the following locations:
Chennai, TN, IND
Basic Qualifications
2+ years of team management experience
Experience an operations, project or program Manager directly managing and developing front-line managers
Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.
Experience using data to influence business decisions
Preferred Qualifications
Experience in quality assurance/testing/mobile industry/internet of things (IoT)
Experience managing project delivery