Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Amazon Manager I, Amazon in Chennai, TennesseeIndia

Description

This role is scoped to manage a team that support conversions, quality, publisher support across global markets. Additionally, the manager will partner with stakeholders across US, EU and Japan regions to drive publishing and customer experience. Key responsibilities of the manager will include owning operations goals around SLA, quality and productivity, stakeholder management, staff management (hiring, training, performance and talent management), driving significant process improvement initiatives in the team and management reporting.

Key job responsibilities

  1. Is the front line manager for a team of L2’s and L3’s, which supports Conversion/Quality/Publisher outreach of titles across IN, WW languages and Publishing of newspaper/magazine titles across WW marketplace and support on the KU expansion business.

  2. Owns program specific goals around SLA, quality and productivity.

  3. Manage stakeholder communication & requirements. Ensure that business processes are well documented and continuously updated.

  4. Work with Production Managers, Quality Managers, TAMs, Program, Product and Tech teams to build and improve the tools and technology to support the process.

  5. Define, measure and present operating metrics to Senior Management.

  6. Executes specific people programs on coaching and development and team engagement.

  7. Responsible for identifying customer impacting issues, finding and implementing solutions.

  8. Responsible for escalating issues on a need basis such as spike in volumes vs. forecast, people issues etc.

  9. Responsible for controlling attrition %.

  10. Ensures high quality standards for interviewing and hiring employees at all levels of the organization.

A day in the life

  1. Responsible for building a high performance team that will achieve and exceed the charter and goals for the program.

  2. Achieve program level goals irrespective of external dependencies.

  3. Ensure effective utilization of resources to drive high team efficiency.

  4. Provide inputs for operational planning.

  5. Drive process improvements and meet OP targets.

  6. Provide inputs for OPEX reviews.

Basic Qualifications

2+ years of program or project management experience.

2+ years of team management experience.

Experience in driving and leading process improvements.

Ability to read trends and propose changes. Knowledge of Microsoft Office products and applications.

Preferred Qualifications

Graduate of any degree.

Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets.

Knowledge of Lean, Kaizen, Six Sigma concepts.

Experience in managing critical operational processes, with SLA responsibility.

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