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Job Information

Omni Hotels Security Officer - Full time in Charlottesville, Virginia

Location

Charlottesville Hotel

The Omni Charlottesville Hotel offers 208 beautifully appointed guestrooms and suites featuring panoramic views of the Blue Ridge Mountains, along with a full service restaurant and 12,000 square feet of meeting space. The Omni is located in the heart of downtown at the base of the downtown pedestrian mall. Our location offers a wide variety of local restaurants, pubs, entertainment venues, or even just to take a scenic walk and enjoy the culture of Charlottesville. There are numerous local historic sites that have played a unique role in American history which include: Monticello, the University of Virginia, Ash Lawn-Highland, Historic Court Square and Michie Tavern. Our Blue Ridge Parkway offers unmatched views and our very own downtown mall features daily entertainment at the four theaters which offer live music, movies and theatrical performances.Although we have a beautiful property and location, our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”.

Job Description

This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment. m ust be available 3pm-11pm or 11pm-7am - $16.50/2 nd shift; $17.50 overnight shift – must be flexible based on business demands

Responsibilities

  • Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.

  • Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.

  • Initiate and follow-up with all investigations of crimes committed against property and persons.

  • Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.

  • Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.

  • Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.

  • Monitor/distribute visitor and vender access to the property by distributing visitor badges.

  • Perform frequent bag checks for associates entering and leaving the property - Confiscate all unauthorized parcels etc., and notify the Loss Prevention Manager and appropriate department heads.

  • Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.

  • Maintain confidentiality when dealing with sensitive guest or associate issues.

  • Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.

  • Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.

  • Creat and maintain the highest standards of Security at all times, begin professional in attitude, appearance, and application

Qualifications

  • Must be able to stand and walk for up to 8 hours per shift.

  • Must be able to communicate effectively by telephone, email, radio and reporting.

  • Must have basic computer knowledge.

  • Must be able to reach various areas of the hotel/resort at a rapid pace if necessary.

  • First Aid/CPR Certification is preferred.

  • Must be able to remain calm and professional during stressful situations.

  • Must be able to work overnight, weekends and holidays

    Omni Hotels & Resorts is an equal opportunity employer - disability and veteran. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

End of Job Description

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Job LocationsUS-VA-Charlottesville

Posted Date1 month ago(3/27/2024 2:22 PM)

Requisition ID 2024-107581

of Openings 2

Category (Portal Searching) Loss Prevention

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